5 customer service jobs found in East Kilbride

As a Mobile Dispensing Optician, you will work across different stores within a defined geographical area to support our stores with cover when people are out of the business. What you’ll be doing As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. Key responsibilities •      Providing clinical support in store for regulated dispensing •      Inspiring your Optical team by sharing your knowledge to offer the very best service.   •      Listening to the needs of customers and offer expertise and advice. •      Helping our customers to choose the correct eyewear and offer guidance to ensure our customers receive the best product suited to their needs. •      Supporting the team to deliver an efficient model day and operational processes to ensure that the business...

What you’ll be doing As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in one of our stores, reporting to the Store Manager. Key responsibilities •    Providing clinical support in store for regulated dispensing •    Inspiring your Optical team by sharing your knowledge to offer the very best service.  •    Listening to the needs of customers and offer expertise and advice. •    Helping our customers to choose the correct eyewear and offer guidance to ensure our customers receive the best product suited to their needs. •    Supporting the team to deliver an efficient model day and operational processes to ensure that the business trades legally. •    Providing expert knowledge for patients with more specialist requirements. What you’ll need to have (our must-haves) •    Registered with the General Optical Council (GOC) •    Passion...

As an Assistant Manager you will support your Store Leader to deliver excellent customer care and operational standards every day by connecting with customers to gain a deep understanding of their needs. Working across both retail and pharmacy, you will lead and inspire your team by demonstrating your leadership skills on the shop floor, showcasing how to provide brilliant service and care. Key responsibilities: You will lead your team to deliver business growth by providing care to our customers and patients You’ll be responsible for the performance and development of your team which you will deliver through regular coaching and reviews Deliver a sustainable and efficient retail and pharmacy business in your store to ensure stock availability, control costs, minimise loss and meet our customers’ expectations Conduct regular reviews, audits and risk assessments to protect patient and public safety Interpret data, trends and...

About the role As an Optical Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. You will be based in store and report to the store manager. You will work on the shop floor and spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eye-wear solution for them – no two days will be the same. Your role within the team as an Optical Assistant will give you lots of opportunities to develop your knowledge through our industry-leading ‘Step Into Optics’ training programme. This programme includes both workshop-based learning and practical ‘on the job’ experience. You will also: Order, dispense and collect glasses and contact lenses...

What you’ll be doing As an Optometrist at Boots, you’ll play a key role in delivering brilliant patient care – using the latest tech, working alongside experienced colleagues, and supporting your community with clinical excellence. Whether you're leading a clinic, responding to triage, or mentoring others, no two days are the same, and your growth never stops. Key responsibilities Leading clinics and delivering outstanding patient care Using the latest testing technology to assess eye health and provide expert advice Providing enhanced services, from triage support to advanced assessments, depending on store needs Offering clinical support to colleagues on the shop floor Collaborating with external healthcare professionals Keeping your clinical knowledge up to date and sharing it with others Playing a key role in your...