15 operations manager jobs found in Birmingham

Service Desk Team Leader Birmingham x3 days in the office per week (Internal Job Level Reference: Specialist/Team Lead) We're looking for an experienced service desk team leader to head up a dedicated support team for one of our most valued customers. This is a high-impact role at the heart of our operations you'll set the standard for what great service looks like, day in and day out. You'll lead a team of 8–10 engineers keeping everything running smoothly, building a culture people are proud to be part of, and making sure our customer always feels looked after. The role Reporting to the Customer Operations Manager, you'll be responsible for the day-to-day leadership of a dedicated client service desk based in Birmingham. You'll be in the office three days a week, with the flexibility to work from home for the remainder. Requirements What you'll be doing Leading, developing and supporting a team of 8–10 agents managing rotas, leave, absence and day-to-day...

About The Role Ark Victoria Academy is seeking an experienced Receptionist to join our friendly and diverse Operational team. You will be the front-facing representative of the Academy, dealing with visitors, pupils, staff and other stakeholder groups. You will join the team of student administrators and will receive support and guidance from the Office Manager. The right candidate will be an excellent team player and will demonstrate their ability to work well under pressure, in a fast-paced school environment. We are looking for an organised individual who will uphold the vision and ethos of the academy at all times, providing an excellent customer service. The successful candidate will: have experience of working as a receptionist or other customer service role have excellent administrative and organisational skills be competent user of Microsoft Office and confident to learn and use new technologies If you are ready to add further value to our operations...

Join Amazon as an Area Manager and gain experience leading a diverse team to ensure your area of the business meets customer demand. In this hands-on role, you'll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. You'll implement your team's approach to drive productivity while working collaboratively with colleagues to address challenges. This role offers the opportunity to develop leadership skills while contributing to Amazon's mission of being Earth's most customer-centric company. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our...

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities Create, oversee, and drive a culture of safety and wellbeing Analyse and implement changes to keep quality and productivity at a consistently high level Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence Work collaboratively with management-level colleagues to standardise shift...

Our Reliability Maintenance Engineering (RME) team is central to Amazon's commitment to innovation. As Amazon evolves and adapts, this team makes sure that the tools and technologies we use do as well. As a Senior RME Technician, you'll help us stay one step ahead, adopting the latest technologies and identifying new and efficient ways of working. In this role, you’ll pay close attention to our processes to help maintain our high standards, and you’ll put in place upgrades to take that standard even higher. Key job responsibilities Demonstrate best practice on using equipment safely and monitor teams to ensure everyone follows the correct processes Keep track of equipment performance through visual checks, condition-based monitoring, and preventative maintenance tasks and schedule additional servicing when required Supervise technicians on shift to support their development and act as the first point of contact for Reliability Maintenance Engineers Solve issues in equipment to...

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity. Key job responsibilities - Create, oversee, and drive a culture of safety and wellbeing - Analyse and implement changes to keep quality and productivity at a consistently high level - Oversee projects to streamline processes, optimize productivity and increase quality of service for customers within your area of responsibility - Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence - Work collaboratively with management-level colleagues to standardize...

Lettings Manager - Life Residential (Part of Dexters Group) Location: Birmingham Salary: £55,000 - £65,000 OTE Life Residential, a key part of the Dexters Group, specialises in the New Build sector across London and Birmingham. As we continue to expand in Birmingham, an exciting opportunity has arisen for a dynamic and driven individual to join our team as a Lettings Manager. We’re looking for an energetic and motivational leader with a proven track record in estate agency lettings or listings. The ideal candidate will have the ability to drive a business forward, build and train a high-performing team, and create a fast-paced, high-volume environment. If you’re currently a Lettings Manager, Valuer, Lister and believe you have the passion and skills to step up to management, we want to hear from you! Key Responsibilities & Skills Lead from the Front: Be the driving force behind your team, setting an example in all areas. Build Market...

Role Overview: Join Our Team at Busy Bees – Leading Nursery Group in the UK Are you a passionate leader with a background in early childhood education and management? As an Assistant Centre Director at Busy Bees, you will support the Centre Director in overseeing the day-to-day operations of the centre. This is a fantastic opportunity for someone who thrives in a dynamic, fast-paced environment and wants to make a difference in the lives of children while leading a team towards educational excellence. About Us Busy Bees is the UK's leading nursery group, with nearly 400 nurseries across the UK and more overseas. We are dedicated to giving every child the best start in life and are proud to have won awards for our workplace culture. At Busy Bees, we ensure that every member of our team feels heard, valued, and nurtured. Why Work at Busy Bees? We offer a supportive environment that empowers you to create engaging, educational spaces where children can thrive. As part...

Business Support Officer Location: Birmingham, West Midlands Salary: £30,200 - £32,800 About the job. We re looking for a Business Support Officer to join our team based in Birmingham, Quinton. This is a full-time role offering hybrid working. As part of the role, you ll provide flexible business support within the wider team to assist the delivery of projects and workstreams. A core part of the role will be to collate relevant information and data and produce key performance indicator (KPI) reports and management information to support decision making within the wider team and directorate. This is an exciting opportunity to join a niche team who manage the contract for the National Traffic Information Service (NTIS), ensuring that all contractual obligations are met by the service provider. Collect and summarise relevant information and statistics from identified sources to enable production of key reports. Enter and maintain information on systems...

At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative, and driven leaders. If you would like to help us build the place to find and buy anything online, this is your chance to make history and be involved in growing our business by leading and supporting new building expansion and change. The Rapid Asset Deployment (RAD) organization within Tech – Supply Chain is growing globally to improve our responsiveness to our customers. Tech – Supply Chain manages all IT infrastructure and end-user equipment deployed across Amazon's network globally. The team is responsible for providing end-to-end solutions that include lifecycle management, change control, capital/demand planning, material management, Return Merchandise Authorization (RMA), and liquidation. Our initiatives deliver on the solutions that power the physical fulfillment of our customers' orders, including management of new site launches...

Job Profile: Mortgage Advisor – Home Working - Employed - Out of Hours roles   PRIMIS Mortgage Network are seeking several  experienced CAS Mortgage and Protection Advisors to join a large 100 Advisor + PRIMIS Mortgage Network partner firm who operate a nationwide Mortgage Advisory operation servicing an abundance of leads introduced to this busy and highly successful partner firm.   The firms contracted introducers consist of a multitude of key relationships nationally with Financial Services focused Estate Agency businesses nationwide – The firm offer remote advice to their introducers customers all over the UK.   The partner firm are keen to recruit several of Out of Hours advisors to service their customers when suits the customer best. You select your working pattern – We are keen to appoint advisors that can commit to appointment slots available to service our customers between circa 7 am to 9 pm midweek and also offer Saturday and Sunday...

We’re recruiting for a motivated Mobile Vehicle Technician to join our busy Mobile Service Team.  We are a 24/7 operation so can offer hours to suit you.  For a Technician career that’s future proof DriveForwards. For the right candidate this position will offer: Exceptional career progression with fantastic earnings potential Start and finish on your driveway Performance Related Bonus 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme Industry leading package Pension Scheme & Life Assurance Ford Privilege vehicle purchase scheme Discount on Service, Bodyshop and Parts 1 day each year to volunteer for a charity of your choice Cycle to work purchase scheme Access to Perks at Work discount website Toolbox Insurance During your first 12 months of Employment, you will be trained to IMI Level 3 in Electric Vehicle Maintenance and repair to ensure your skills remain relevant throughout your...

The Technology Process Engineer ITSM is responsible for overseeing the design, implementation, and optimisation of IT processes that support the organisation's technology systems and services. This role focuses on improving the efficiency, effectiveness, and quality of IT operations through process innovation, standardisation, and continuous improvement. ITSM Process Engineer We have an incredible opportunity to join us here at Phoenix Group as a Technology Process Engineer ITSM to join our Technology Resilience & Control team in Technical Service Operations. Job Type: Permanent Location: This role could be based in either our Wythall, Telford, London or Edinburgh offices with time spent working in the office and at home. Flexible working: All of our roles are open to part-time, job-share and other types of flexibility. We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about Phoenix Flex...

Job Introduction Associate Dentist West Heath Dental Surgery, 225 Longbridge Lane, West Heath, Birmingham, B31 4RE On-site parking Itero Scanner Full time TCO co-funding opportunities West Heath Dental Practice is looking for a compassionate and skilled dentist to join our close-knit, supportive team. Located in Birmingham on Longbridge Lane, our practice has five well-equipped surgeries and is known for its welcoming, family-oriented environment. We offer full-time hours from 9:00 to 5:00, with a dedicated support team that includes experienced nurses, receptionists, and a Treatment Coordinator. Our practice features advanced equipment, including an iTero scanner and Straumann implant system, and operates on the SOE platform, ensuring a smooth and efficient workflow. Situated near bus stops, a train station, and a bustling shopping area, West Heath is a convenient and accessible location with a loyal patient base. On-site parking is available for both staff and patients. This...

We are Uniper At Uniper, we are pro-actively transforming the world of energy whilst at the same time ensuring security of energy supply. As an internationally operating company, we work in very diverse teams with the greatest possible working time flexibility for our employees. Our corporate culture is characterized by equal opportunities, mutual appreciation, and respect. With us, you will be able to develop new business models, work on technological solutions for a modern, sustainable, and future-oriented energy supply as well as pro-actively help to shape changes. Interested? Then we will look forward to meeting you! Your responsibilities Strategic Leadership & Vision Define and implement a cohesive backend technical strategy, aligning with COO IT’s broader goals and vision. Oversee the design and evolution of backend architectures, ensuring scalability, reliability, and security. Develop and maintain a strategic roadmap for frameworks, tools, and technologies used...