University College Birmingham
Birmingham, UK
Job Title: Collections Assistant Location: Birmingham Salary: £24,521 - £26,093 per annum - SS1 Job type: Permanent; full-time UCB is an equal opportunities employer. We are TEF rated Silver, with a Good Ofsted rating. The Role: To carry out debt collection activities efficiently and effectively in line with the current organisation's policies and procedures. To monitor assigned accounts and identify overdue payments or unallocated balances. The role will involve communicating with debtors via phone, email and in person to determine the reasons for non-payment and following processes to find resolutions. The successful candidate will demonstrate: Excellent customer service Accuracy and attention to detail Problem solving & finance experience Ability to work on own initiative and part of a team So, if you are interested in joining us, apply now. Benefits: Generous allocation of annual leave 29 days' paid leave per year 12 Bank Holidays &...