Focus Group
Bellshill, UK
Customer Retention Executive – Up to £35k OTE Build Lasting Customer Relationships & Improve Retention Up to £25k + Up to £1k Monthly Bonus (OTE £35k) | Glasgow, Bellshill | Hybrid Working (After Probation) (Internal Job Level Reference: Associate) Keep customers happy and loyal. Your retention skills protect revenue and improve service. About Focus Group £1bn valuation, 30,000+ customers, 1,300+ employees across 20 UK offices. Award-winning employer (UK's Best 100 Companies to Work For 2021). Our recent investment from PE backers, Hg, is supporting Focus Group's organic growth plan, M&A ambitions and product development initiatives, so we can keep delivering innovative technology solutions to businesses of every size, shape and sector. About the role As a Customer Retention Executive in our Glasgow, Bellshill office, you'll be at the heart of keeping our customers happy and loyal. Spot the early warning signs of a customer who's thinking of leaving, and...