3 jobs found in Altrincham

Project Manager – FocusCX Altrincham (Hybrid, 2 days/week) Salary up to £50k About Focus Group Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers. FocusCX is our specialist contact centre, AI voice and conversational intelligence division — and this role sits right at the heart of it. The Role We're looking for a high-energy experienced Project Manager to join our FocusCX Service Delivery team. This is a fast-paced, volume-driven role where you'll be managing a busy portfolio of technology projects simultaneously — cloud contact centre deployments and AI voice agent implementations with UCaaS integrations and traditional Voice, Data and IT services. You'll be the engine that keeps multiple customer projects moving at pace, working closely with sales, technical and vendor...

What you’ll be doing As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in one of our stores, reporting to the Store Manager. Key responsibilities Providing clinical support in store for regulated dispensing Inspiring your Optical team by sharing your knowledge to offer the very best service.  Listening to the needs of customers and offer expertise and advice. Helping our customers to choose the correct eyewear and offer guidance to ensure our customers receive the best product suited to their needs. Supporting the team to deliver an efficient model day and operational processes to ensure that the business trades legally. Providing expert knowledge for patients with more specialist requirements. What you’ll need to have (our must-haves) Registered with the General Optical Council (GOC) Passion for your own learning and...

As an Opticians Store Manager you will be responsible for the leadership of your store to provide an exemplary customer experience to every patient and customer. With the wide range of products and services offered in store, you will be working alongside a diverse team of varying clinical expertise and knowledge. About the role Reporting to the Regional manager, you will work collaboratively with the regional team and the Support Office to influence and to increase business performance. You will use your commercial knowledge of your local community to develop great external relationships to help shape your store specific strategy to improve patient care and profitability.  You will also: Empower your team to nurture customer relationships to deliver sales through service. Inspire your team daily to deliver to target and beyond Create a successful store environment. Work alongside your team to assist customers and find the products and services that...