11 customer service jobs found

Customer Loyalty Executive | Build Lasting Customer Relationships & Improve Retention Up to £25k + Up to £1k Monthly Bonus (OTE £35k) | Glasgow, Bellshill | Hybrid Working (After Probation) Keep customers happy and loyal. Your retention skills protect revenue and improve service. About Focus Group £1bn valuation, 30,000+ customers, 1,300+ employees across 20 UK offices. Award-winning employer (UK's Best 100 Companies to Work For 2021). Our recent investment from PE backers, Hg, will support Focus Group’s organic growth plan, M&A ambitions and product development initiatives, enhancing our ability to deliver innovative solutions to businesses of every size, shape and sector. Job Purpose: As a Customer Loyalty Executive in our Glasgow, Bellshill office, you'll focus on customer retention by identifying at-risk accounts and intervening to improve their experience. When customers are considering leaving or showing signs of dissatisfaction, you'll step in to...

Business Development Executive | Bellshill, Scotland, ML4 3RB (Internal Job Level Reference: Associate) Salary - £25k + Commission I 1st Year OTE Circa £35,000 Want to build a six-figure sales career from the ground up? Start here... About us! At Focus Group, we’re powering the digital workplace for over 30,000 UK businesses – and we’re just getting started. With a $1bn valuation and 1,300+ employees across 20 offices, we’re one of the UK’s fastest-growing tech companies. We believe our people are our biggest asset, and we’re building a high-energy, high-reward environment for ambitious individuals to thrive. If you’re looking to launch or grow your sales career in tech, this is your chance to join a supportive, driven team where you can progress fast and earn big. The Opportunity: Your Launchpad to… Focus Group isn't just another sales job; it's a structured career pathway with proven progression. Our top performers have built incredible careers from zero...

Location: Manchester, Old Trafford  Hours:  1:00pm - 10pm (supporting US clients)  Salary: £29,000 base (£31,000 OTE) Working with 36,000 clients in 54 countries across the globe, PHMG is a world-leader in audio branding and cloud-based telephony optimisation – trusted by leading brands and SMEs alike to enhance the caller experience at every opportunity.    To maintain our position at the forefront of our industry – and sustain our continual growth – we’re expanding our technology consulting team supporting our clients in North America.   As a System Support Specialist, you’ll manage the delivery of the implementation of bespoke audio branding services on our clients’ telephony systems and ongoing support thereafter. You’ll be committed to delivering the best experience possible, ensuring clients experience the world-class service we’re known for.   Working together with our dedicated Account Managers you’ll gain a detailed understanding of each...

Customer Engagement Executive | Retain & Grow Our Customer Base £25k-£30k Base + Commission | Account Management & Business Development Love building relationships and helping customers succeed? Turn customer engagement into sales growth. About Focus Group We're powering the digital workplace for 30,000+ UK businesses with a £1bn valuation and 1,300+ employees across 20 offices. We're one of the UK's fastest-growing tech companies, and our customers are at the heart of everything we do. Our Customer Engagement team plays a critical role in keeping customers happy, maximizing their investment in our services, and ensuring they stay with us for the long term. The Role: Customer Success Meets Sales As a Customer Engagement Executive, you'll be the day-to-day contact for our existing customers. This isn't cold calling – you'll work with warm, established accounts, ensuring they get maximum value from our services while identifying opportunities to grow their account....

Business Development Manager | Where Ambition Gets Rewarded. Award-Winning Tech Scale-Up | £1bn Valuation | 30,000+ Customers (Internal Job Level Reference: Specialist) Who we are Focus Group is one of the UK's fastest-growing tech companies. £1bn valuation. 30,000+ customers. 1,300+ employees across 20 offices. We've grown from a regional telecoms reseller to a £1bn tech business in under 20 years. Backed by PE firm Hg, we're expanding through acquisition and organic growth — and our sales team is at the centre of that story. Our BDMs go to market with a full technology stack — Telecoms, IT, Cyber Security, Mobile — giving them the breadth to solve real business problems and build genuine long-term partnerships. Real success stories These aren't outliers. They're what happens when driven salespeople get the right environment, the right product, and a commission structure that actually works in their favour. Ruben | Joined Aug 2025 as BDM 200% over target in 6...

Business Development Manager | Where Ambition Gets Rewarded. Award-Winning Tech Scale-Up | £1bn Valuation | 30,000+ Customers (Internal Job Level Reference: Specialist) Who we are Focus Group is one of the UK's fastest-growing tech companies. £1bn valuation. 30,000+ customers. 1,300+ employees across 20 offices. We've grown from a regional telecoms reseller to a £1bn tech business in under 20 years. Backed by PE firm Hg, we're expanding through acquisition and organic growth — and our sales team is at the centre of that story. Our BDMs go to market with a full technology stack — Telecoms, IT, Cyber Security, Mobile — giving them the breadth to solve real business problems and build genuine long-term partnerships. Real success stories These aren't outliers. They're what happens when driven salespeople get the right environment, the right product, and a commission structure that actually works in their favour. Ruben | Joined Aug 2025 as BDM 200% over target in 6...

Business Development Manager | Where Ambition Gets Rewarded. Award-Winning Tech Scale-Up | £1bn Valuation | 30,000+ Customers (Internal Job Level Reference: Specialist) Who we are Focus Group is one of the UK's fastest-growing tech companies. £1bn valuation. 30,000+ customers. 1,300+ employees across 20 offices. We've grown from a regional telecoms reseller to a £1bn tech business in under 20 years. Backed by PE firm Hg, we're expanding through acquisition and organic growth — and our sales team is at the centre of that story. Our BDMs go to market with a full technology stack — Telecoms, IT, Cyber Security, Mobile — giving them the breadth to solve real business problems and build genuine long-term partnerships. Real success stories These aren't outliers. They're what happens when driven salespeople get the right environment, the right product, and a commission structure that actually works in their favour. Ruben | Joined Aug 2025 as BDM 200% over target in 6...

Business Development Manager | Where Ambition Gets Rewarded. Award-Winning Tech Scale-Up | £1bn Valuation | 30,000+ Customers (Internal Job Level Reference: Specialist) Who we are Focus Group is one of the UK's fastest-growing tech companies. £1bn valuation. 30,000+ customers. 1,300+ employees across 20 offices. We've grown from a regional telecoms reseller to a £1bn tech business in under 20 years. Backed by PE firm Hg, we're expanding through acquisition and organic growth — and our sales team is at the centre of that story. Our BDMs go to market with a full technology stack — Telecoms, IT, Cyber Security, Mobile — giving them the breadth to solve real business problems and build genuine long-term partnerships. Real success stories These aren't outliers. They're what happens when driven salespeople get the right environment, the right product, and a commission structure that actually works in their favour. Ruben | Joined Aug 2025 as BDM 200% over target in 6...

Business Development Manager | Where Ambition Gets Rewarded. Award-Winning Tech Scale-Up | £1bn Valuation | 30,000+ Customers (Internal Job Level Reference: Specialist) Who we are Focus Group is one of the UK's fastest-growing tech companies. £1bn valuation. 30,000+ customers. 1,300+ employees across 20 offices. We've grown from a regional telecoms reseller to a £1bn tech business in under 20 years. Backed by PE firm Hg, we're expanding through acquisition and organic growth — and our sales team is at the centre of that story. Our BDMs go to market with a full technology stack — Telecoms, IT, Cyber Security, Mobile — giving them the breadth to solve real business problems and build genuine long-term partnerships. Real success stories These aren't outliers. They're what happens when driven salespeople get the right environment, the right product, and a commission structure that actually works in their favour. Ruben | Joined Aug 2025 as BDM 200% over target in 6...

Business Development Manager | Where Ambition Gets Rewarded. Award-Winning Tech Scale-Up | £1bn Valuation | 30,000+ Customers (Internal Job Level Reference: Specialist) Who we are Focus Group is one of the UK's fastest-growing tech companies. £1bn valuation. 30,000+ customers. 1,300+ employees across 20 offices. We've grown from a regional telecoms reseller to a £1bn tech business in under 20 years. Backed by PE firm Hg, we're expanding through acquisition and organic growth — and our sales team is at the centre of that story. Our BDMs go to market with a full technology stack — Telecoms, IT, Cyber Security, Mobile — giving them the breadth to solve real business problems and build genuine long-term partnerships. Real success stories These aren't outliers. They're what happens when driven salespeople get the right environment, the right product, and a commission structure that actually works in their favour. Ruben | Joined Aug 2025 as BDM 200% over target in 6...

Signalling & Telecoms Lead Technician (Level 1)   Established in 1992, Cleshar Contract Services Limited is a well-established company and respected provider of Track, Civil Engineering, Construction, and maintenance services to the railway industry. At Cleshar, we employ over 1,400 people across multiple projects and disciplines, delivering the following rail services to provide a sustainable future for the rail industry and enhance the lives of people and their communities. Key areas we cover include: •      Rail •      Capital works and Infrastructure •      Support Services •      Infrastructure maintenance •      Welding •      Safety critical resources •      Power systems •      M&E (Mechanical and Engineering) •      Signals and Telecom •      Safety Training   We are recruiting for a Signalling & Telecoms Lead Technician (Level 1)! Job Type: Full-time, Permanent Location: Silwood (SE16 2NE) Main Duties &...