2 technician jobs found

Application Lead – ServiceNow CMDB/CSDM £42,000 | Remote (with occasional travel to Shoreham by Sea) About the Role We're looking for an experienced ServiceNow Application Lead to own the strategy, development, and governance of our CMDB and CSDM module. You'll be the go-to subject matter expert within our ServiceNow platform team — shaping how configuration data is structured, integrated, and used across the business. This is a hands-on technical leadership role where you'll work closely with business stakeholders, internal teams, and our external ServiceNow partner to drive platform maturity and deliver real business value. What You'll Be Doing Owning the CMDB/CSDM roadmap and ensuring it aligns with business goals Designing and maintaining the CMDB schema, data model, and governance framework Leading release management, including upgrades, testing, and change coordination Configuring Discovery, Service Mapping, and Integration Hub to keep CMDB data accurate and...

Location: Manchester, Old Trafford  Hours:  1:00pm - 10pm (supporting US clients)  Salary: £29,000 base (£31,000 OTE) Working with 36,000 clients in 54 countries across the globe, PHMG is a world-leader in audio branding and cloud-based telephony optimisation – trusted by leading brands and SMEs alike to enhance the caller experience at every opportunity.    To maintain our position at the forefront of our industry – and sustain our continual growth – we’re expanding our technology consulting team supporting our clients in North America.   As a System Support Specialist, you’ll manage the delivery of the implementation of bespoke audio branding services on our clients’ telephony systems and ongoing support thereafter. You’ll be committed to delivering the best experience possible, ensuring clients experience the world-class service we’re known for.   Working together with our dedicated Account Managers you’ll gain a detailed understanding of each...