Focus Group
Remote (Shoreham-by-Sea, UK)
Application Lead - ServiceNow CMDB/CSDM Internal Job Level Reference: Specialist) UK • Remote - £34,000-£42,000 (Dependant on experience) + benefits Focus Group is looking for an Application Lead (ServiceNow CMDB) to take ownership of the strategic development, configuration, and optimisation of our ServiceNow platform. You’ll act as the subject matter expert for CMDB and CSDM, driving platform performance, data integrity, and continuous improvement while aligning closely with business goals and customer outcomes. What you’ll do Own and deliver the roadmap for CMDB and CSDM, ensuring alignment with business and customer needs. Act as the technical authority for configuration data structure, classification, and integration across the organisation. Lead platform configuration, administration, and release management across BAU and project work. Design and optimise CMDB schema, data models, and workflows in line with best practice. Drive process efficiency...