2 customer assistant jobs found

We are looking for a passionate, talented, and inventive Data Scientist with a strong machine learning and analytics background to help build industry-leading language technology powering Rufus, our AI-driven search and shopping assistant, helping customers with their shopping tasks at every step of their shopping journey. This innovative role focuses on developing and optimizing large language model (LLM)-powered conversational experiences. The core emphasis is to get the best performance out of state-of-the-art LLMs via careful and methodical instruction design, contextual grounding, informed choices of MCP tools and agent/multi-agent systems, evaluation frameworks, and experimentation to systematically improve LLM quality, robustness, and customer impact. The work combines scientific rigor with product intuition to systematically raise the bar for conversational AI performance at Amazon scale. Our mission in conversational shopping is to make it easy for customers to find and...

Role Description: N.B.  This role does not come with relocation assistance , therefore candidates must be currently based in the UK in order to be considered.     Job Title: Senior Data Science and Analytics Manager  Role location: Manchester, UK Role Description:   At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we make it easier for everyone to experience the world.   Trips is looking for a Senior Manager of Analytics & Data Science Insights to lead a team of data scientists and analysts to help continue data driven decision making in the domain. This role will be responsible for the oversight of the quality of...