2 jobs found in Hereford

About the role As a Retail Assistant you will be a fundamental part of our Boots Opticians store team, being the first and last person that our customers interact with. Working on the shopfloor you will spend your time building great relationships with customers by listening and understanding their needs to find the right product or service for them. From greeting customers when they arrive in store, being part of the pre-screening activities of an eye-test through to helping our customers find the perfect eyewear solution for them – no two days will be the same. Your role within the team as a Retail Assistant will give you lots of opportunities to develop your knowledge through our industry leading ‘Step Into Optics’ training programme. This programme includes both workshop based learning and practical ‘on the job’ experience. You will also be involved in: Ordering, dispensing and collection of glasses and contact lenses Supporting with eye-tests and pre-screening...

This is about helping to run a £multi-million store, while motivating and developing a diverse and talented team. One day could find you supporting the Store Manager with sorting out deliveries, placing orders or dealing with customer queries. The next, you might be focused on people management and performance or organising holiday rotas for the team. At the same time, you’ll help to handle the over-riding goals of maximising sales in your store, ensuring great customer service, minimising costs and optimising operational efficiency. It means you’ll be more than prepared to step into the Store Manager’s shoes in their absence. Our Assistant Store Managers are passionate about doing well; motivating and developing their teams to deliver excellent customer service. You’ll need to be: An experienced people-manager Used to leading teams in a fast-paced, stakeholder/customer driven environment Skilled in time management and boosting operational efficiency...