2 jobs found in Nottingham

Contract: Perm, Full-time Location: Nottingham Support Office Recruitment Partner: samantha.bramhall@boots.co.uk What you'll be doing The Healthcare Assistant Communications Manager plays a pivotal role in the Boots External Communications team, developing and activating Consumer PR campaigns across healthcare. It involves sharing Boots news and stories with relevant media and influencers and covers media relations, content creation, event management, creative writing and stakeholder management. Key responsibilities • Support the development and execution of communication plans and campaigns that align with strategic priorities and customer promises for healthcare • Create, draft and sell in news stories to media and influencers that result in positive editorial and social coverage for Boots healthcare • Build and maintain strong relationships with key healthcare contacts, including consumer and national journalists, influencers and key stakeholders to secure...

The postholder will oversee the efficient operation of the IT Service Desk, ensuring high-quality support services are delivered consistently across the business.This role combines leadership, technical awareness, and strong communication skills to drive service excellence, ensure adherence to SLAs, and support effective coordination with resolver teams and stakeholders during high-priority incidents. Key Responsibilities See attached JD for full role details Service Desk Management Incident Coordination Team collaboration within and outside of department. Drive continual service improvement initiatives. Report on performance, incident trends, and operational metrics. Drive forward industry best practices within the business. Provide training and guidance to the Service Desk team. Skills, Knowledge & Expertise Experience/Skills & Knowledge Proven Leadership and Team Management Incident Coordination Technical Proficiency - IT infrastructure, systems, and...