4 customer service jobs found

About the role As a Customer Relations Manager in our care home, you will play a crucial role in ensuring exceptional customer satisfaction and building strong relationships with residents and their families. This role involves a blend of customer service, sales, and relationship management to deliver an outstanding experience for residents and their loved ones. You will guide new residents through their transition into our care, from initial contact and home tours to supporting them as they settle in. As the confident public face of the home, you will lead local marketing efforts, proactively develop positive relationships with the community and key stakeholders, and act as the primary point of contact for residents and their families. Your focus will be on enhancing every aspect of the resident experience, including mealtimes, activities, and community engagement. Reports to: Care Home Manager Key duties and responsibilities Resident and Family Engagement: Build...

*Company Background * Parcel2Go is the UK’s leading parcel delivery marketplace, connecting over 2 million customers and shipping more than 30 million parcels each year. We help individuals, micro-businesses, and growing sellers send parcels smarter by offering choice, convenience, and competitive pricing through a single platform. As the business evolves, our focus is increasingly on higher-volume senders and shippers, including micro-SMEs and marketplace sellers who send parcels frequently and at scale. Through products such as SmartSend, we enable these customers to integrate shipping into their day-to-day operations, making Parcel2Go a long-term partner rather than a one-off solution. *Why Join Us? * * *Ownership:* Take full responsibility for the CRM strategy across a high-volume, multi-brand business. * *Strategic impact: *CRM is a core growth lever as we pivot towards higher-value, higher-frequency senders. * *Culture of innovation:* Drive creative strategies and...

Role:  Marketing Executive Location:   Old Trafford, Manchester Hours:   8.45am – 5.15pm Package:   £30,000 basic (£33,000 OTE) This is an exciting opportunity for a proactive and digitally focused marketer to join our team and play a key role in the execution of PHMG’s marketing strategy. You will work closely with the Head of Marketing to deliver campaigns and digital initiatives that enhance our client communications, strengthen our online presence, and support lead generation and retention objectives. This role is ideal for someone who has a strong understanding of digital marketing channels and a passion for using data, technology and creativity to deliver measurable results. Strategic objectives and responsibilities : Digital Marketing Delivery Implement digital marketing campaigns across multiple channels including email, paid search (PPC), display, SEO, and social media. Support the creation, testing and optimisation of e-marketing campaigns...

Welcome to Linley and Simpson, we're known for bringing local knowledge and strong values together, to put people first. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 23 offices and over 350 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Due to continue expansion, we're happy to offer you an exciting opportunity to join our dynamic team as a Maintenance Coordinator. This is a full-time, permanent position located in Willerby. The salary ranges from £25,000 to £27,000. depending on experience plus annual bonus. Let's talk about the role. It involves; Dealing with tenants, over the telephone and via email, who have a maintenance issue with their property. You will identify the problem and assess if it requires a contractor to visit or if it is user error. You will be liaising with landlords, tenants and contractors...