Boots
Nottingham, Nottingham Support Office
Contract: Fixed Term/Secondment - Up to 12 Months Closing date: Tuesday 3rd March Recruitment Partner: Shannon Linton Join us as Head of CRM for a high‑impact 12‑month fixed‑term role, leading the strategy and evolution of customer engagement for one of the UK's most loved brands. Based in our Nottingham office, this is a rare opportunity to shape the future of CRM for the largest health & beauty customer databases in the country and drive measurable commercial growth from day one. What you'll be doing As Head of CRM, you'll lead a high‑performing in‑house team to shape the next chapter of customer engagement at Boots, uniting physical and digital journeys through smarter, more efficient and more effective CRM. You'll oversee all 1:1 communications across email, app, loyalty promotions and direct marketing, while driving future‑facing strategies that unlock automation, personalisation at scale and new ways of working. Managing five direct reports (team of 35)...