2 administration jobs found

Reporting to the Service Coordinator Team Leader the Service Coordinator plays a pivotal role in ensuring the engineers workload is planned and scheduled to give the best service delivery to all customers.  With a positive attitude and can-do attitude, the Service Coordinator will build relationships easily ensuring the best interests of the company are maintained.   The main responsibilities of the Service Coordinator are set out below but are not exhaustive:   Be first point of call for incoming service calls ensuring all calls are answered within a timely manner  Regularly updates customers on all ongoing issues  Recognise the urgency of each service request Work with customers to schedule service calls and follow up ensuring efficient planning of engineers and workloads Communicates the correct information to engineers to assist with their daily work Ensure that all service issues are logged and raised with the relevant department Keeps track of all service...

Who we are: * Elgin Truck & Van Centre Ltd. are a fast moving & highly dedicated service partner for MAN, Renault & Isuzu Trucks. We provide a wide range of services to a wide range of vehicles including, Repair and Maintenance Services, Vehicle Hire. * An excellent opportunity has arisen for an experienced Vehicle Maintenance Technician based at our Inverness Workshop. The Role: * Responsibility for routine servicing and repairs; brakes; gearbox and clutch repairs / replacements; electronic and mechanical fault finding; electrics and all other duties associated with this role. * Pre-MOT investigations. * Completing all work assigned daily, ensuring adherence to company and manufacturer standards, and agreed time constraints. * Completing all necessary diagnostic analyses on vehicles as laid down by company and vehicle specifications. * Ensuring that work is always to the highest standard, seeking to achieve consistently high customer satisfaction and repeat business....