6 customer service jobs found in Birmingham

Role Overview: Title: Employee Relations Manager Department: People Team Contract: Full Time | Permanent Based: Burntwood head office - Hybrid  Reporting to: Head of People & Culture Salary: Up to £50,000 per annum DOE     About the Role As Employee Relations Manager , you will take ownership for ensuring overall Employee Relations best practice, advice, training, policy and compliance across the business. You will manage a team of Advisers to ensure they are providing effective, efficient, responsive and commercial Employee Relations advice and support, with a huge focus on customer service and continuous improvement. You will ensure Managers are provided with advice and resources to navigate sensitive and complex situations, whilst protecting the organisation from risk. You will also partner with the National Support Centre management team to drive engagement and support proactive people activity.     About Busy Bees Founded in 1983, Busy Bees is...

Job Description Director of Operations - Embassy Suites by Hilton Birmingham (HOT0CB6V) Job Number: HOT0CB6V Work Locations Embassy Suites Birmingham 2300 Woodcrest Place Birmingham 35209 Position Summary The Director of Operations provides senior leadership for hotel operations with primary oversight of Front Office, Housekeeping, Guest Services, and Food & Beverage operations, including Embassy Suites' Made to Order Breakfast and Evening Reception. This role partners closely with the General Manager to ensure seamless hotel performance and serves as the primary operational leader during periods when executive oversight is required. The Director of Operations is responsible for driving guest satisfaction, operational excellence, financial performance, and team engagement through visible leadership, cross functional coordination, cross department collaboration, and disciplined execution. Key Responsibilities Hotel & Operational Leadership Provide senior...

Role Overview: Title: People Services Manager Department: People Team Contract: Full Time | Permanent Based: Burntwood head office - Hybrid Reporting to: Head of People & Culture Salary: Up to £45,000 per annum DOE     About the Role We are looking for an experienced People Services Manager to lead our transactional HR (HR Operations / HR Shared Services) function and shape how first-line HR support is delivered across a fast-paced, multi-site organisation. Your focus will be on all aspects of our transactional HR service delivery, including onboarding, safer recruitment compliance, HR mailbox, references, general departmental administration and ensuring an outstanding service. You will provide day-to-day leadership to a team of People & Culture Assistants within the People Services Team. You will play a critical role in delivering a high-quality, compliant and customer-focused HR service that directly supports our wider People strategy and...

Operations Manager Location: Birmingham UK (site-based with occasional travel) Salary: Competitive, dependent on experience Security Clearance: Ability to obtain and maintain UK Security Clearance (SC) Due to our ambitious growth plans, McGeoch Technology Ltd. Have an exciting opportunity for the position of Operations Manager reporting directly to the Operations & Programmes Director . The successful applicant will be based at our site in Birmingham , where we design, manufacture, and repair a range of products and services for defence and industrial markets, including ATEX Lighting, Electrical Distribution, Instrumentation and Control solutions. Our reputation for integrity is built on compliance with laws and regulations, ethical conduct, and respect for each other, wherever we operate. Our businesses serve a wide range of industries, including Aviation, Space, Defence, Rail, Medical, Scientific and Oil & Gas Sectors (ATEX). Role Purpose The...

CGI’s Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Project Manager to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure...

Senior Project Manager Location: Gloucester, GB, GL20 8LZ Onsite or Hybrid: OnSite Job Title: Senior Project Manager Location: Tewkesbury, Gloucestershire Compensation: Competitive Salary + Benefits Role Type: Full time / Permanent Role ID: SF60792 At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Senior Project Manager at our Ashchurch site in Teweksbury. The role As a Senior Project Manager, you’ll have a role that’s out of the ordinary. You will be a senior manager in the Project Management Office (PMO) within our ISTAR & Cyber business area, you’ll be responsible for leading a team of project management and support staff delivering a portfolio of tasks and projects across government contracts. Day-to-day, you’ll provide operational management of our project teams, you’ll be responsible for the timely and cost-effective delivery of products and services to our customers. You’ll provide end-to-end...