Amazon
London, UK
Global Fleet and Products are seeking a Senior Fleet Experience Manager to lead the development new products and enhancing existing ones to improve the experience and productivity of our Delivery Service Partners (DSPs) across the EU. The Senior Fleet Experience Manager will be responsible for expanding our listening mechanisms for our partners to ensure we are providing the best level of service. They will innovate new mechanisms for capturing feedback and building programs to remove key pain points for our partners. They will have responsibility for launching new and exciting value-added services. Team Exposure: As Senior Fleet Experience Manager, you will drive the performance of Global Fleet and Products (GFP) services we offer to DSPs. This will require you to influence multiple functions in GFP to ensure that the products and services we offer are adding value to our partners. This role will work closely with finance to identify cost opportunities, business leaders,...