4 customer service administrator jobs found

Job Description: Job Purpose Working for Intercontinental Exchange (ICE) as part of the ICE Data Services Systems Operations team will provide you with the opportunity to experience supporting one of the most famous and widely known, publicly visible companies in the world. The technology we work with day to day is necessarily on the bleeding edge.  Our triumphs and shortcomings make the news and give this position a level of excitement and importance not available in a typical operational/support role. The Operations Support Analyst will provide immediate assistance to back office, support personnel, and IT staff to achieve the highest customer satisfaction and minimize the impact of IT related problems. The Operations Support Analyst must be a motivated team player that can see projects to completion, work independently, and be willing to assist other staff in areas not specific to their duties.   The Operations Support Analyst role is not a typical NOC/helpdesk role - it is...

ServiceNow Senior Functional Consultant Location: UK - Hatfield Job-ID: 217237 Contract type: Standard Business Unit: ServiceNow Life on the team We are looking for a Senior Business Analyst / Functional Consultant to join our Group Information Services team at Computacenter, this is an excellent opportunity to join a thriving team, you'll report to the Head of Services Management Systems and have the autonomy to really make this role your own! You will be part of a team of functional consultants focused on implementing new functionality, application upgrades, standardisation, process improvements on differing technologies working with technical teams and business teams to successfully deliver changes in a dynamic environment in line with Computacenter standards and processes. What you'll do Work with users and key system stakeholders across Computacenter and the customer base to analyse enhancement requests, prioritise them and work with the in-house...

ICT Engineer (Systems Configuration / Surveillance Engineer) At BAE Systems Australia Do interesting work that MATTERS ENJOY what you do GROW your career Be YOU We work in a thriving sector – one that puts us at the forefront of exciting and meaningful work. Every day we push boundaries to produce some of the world’s most innovative and ground breaking technology. Individually we all contribute to our success. Collectively we make the impossible possible. Recognised for delivering projects of global and national significance that help keep Australia safe, it is our shared passion that shapes our culture, and our people that make it a great place to work. About the OPPORTUNITY We have an exciting opportunity for an ICT Engineer (Systems Configuration / Integration & Test Engineer) to join our Defence Sustainment Solutions line of business based at Tonsley. We embrace flexible work arrangements at BAE Systems Australia, such as working a 9-day...

Wildix Support Engineer (1st/2nd Line) Make.Contact (Part of Focus Group) | Manchester (Hybrid - 2 days/week) | £30,000 - £38,000 About Make.Contact Make.Contact is a leading contact centre solutions provider specialising in omnichannel customer experience technology. Based in Manchester and now part of the Focus Group family, we bring decades of expertise in cloud-based CCaaS solutions that enable seamless customer communications. Our team combines technical excellence with a customer-first philosophy, helping businesses deliver outstanding customer experiences and build lasting brand loyalty. About the Role We're looking for a technically skilled and customer-focused Support Engineer to join our growing team in Manchester. This hybrid role (2 days per week in the office) offers the opportunity to work with cutting-edge unified communications and contact centre technologies, specifically Wildix and Puzzel platforms. As a Wildix Support Engineer, you'll provide advanced...