Focus Group
Altrincham, UK
Customer AI Implementation Engineer Location: Hybrid Altrincham / Manchester Type: Full-time Salary: Up to £40,000 depending on experience Join us at Focus Group and help shape the future of AI-powered customer experiences. About the Role We’re looking for a bright and enthusiastic Graduate Developer. As a Customer AI Implementation Engineer you will design and deliver tailored customer experience (CX) solutions using our cutting-edge AI tools. This is a hybrid role combining customer-facing consultancy with hands-on technical implementation . You’ll be the bridge between clients, project managers, and product teams—ensuring every solution is optimised, integrated, and ready to deliver real value. What You’ll Do: Build and customise AI-driven solutions for our clients. Translate customer goals into scalable technical designs. Spend ~50% of your time engaging directly with customers—workshops, reviews, and troubleshooting. Develop secure integrations...