11 customer service jobs found in Manchester

Wildix Support Engineer (1st/2nd Line) Make.Contact (Part of Focus Group) | Manchester (Hybrid - 2 days/week) | £30,000 - £38,000 About Make.Contact Make.Contact is a leading contact centre solutions provider specialising in omnichannel customer experience technology. Based in Manchester and now part of the Focus Group family, we bring decades of expertise in cloud-based CCaaS solutions that enable seamless customer communications. Our team combines technical excellence with a customer-first philosophy, helping businesses deliver outstanding customer experiences and build lasting brand loyalty. About the Role We're looking for a technically skilled and customer-focused Support Engineer to join our growing team in Manchester. This hybrid role (2 days per week in the office) offers the opportunity to work with cutting-edge unified communications and contact centre technologies, specifically Wildix and Puzzel platforms. As a Wildix Support Engineer, you'll provide advanced...

Role Description: About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.   As a Data Engineer, you’ll join to work alongside curious, energetic, and focused people. You are responsible for delivering our vision to create a fully integrated, scalable, high performance and compliant data platform and pipelines. You’ll help roadmap and deliver replacements for the current ad-hoc data solutions with strong foundations built on modern technologies and practices that will make it easy to produce large quantities of high quality data for consumption and analysis. We expect you to...

Role Description: About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.   Role Description: Booking.com is executing a long-term strategy centered on The Connected Trip. Our goal is to enable a seamless travel experience where customers can purchase multiple products—such as accommodations, flights, rental cars, and attractions—within a single transaction and checkout process.   To deliver this seamless travel experience, we are building the Order Platform.   As a Technical Product Manager of the Order Platform, you will build the modern...

Role Description: Job Title : Senior Backend Software Engineer    About Us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you encounter. The journeys you take. The sights you see. And the memories you make. Through our products, partners and people, we make it easier for everyone to experience the world.   Role Description:   Our mission at Booking.com is to create visionary, innovative, and personalised travel experiences for millions of customers all over the world. Across our offices worldwide, we continue to innovate by solving some of the most complex challenges in travel and technology, and to plan for the exciting developments that lie ahead through strategic long-term investments into what we believe the future of travel can be....

Location: Manchester, Old Trafford  Hours:  1:00pm - 10pm (supporting US clients)  Salary: £29,000 base (£31,000 OTE) Working with 36,000 clients in 54 countries across the globe, PHMG is a world-leader in audio branding and cloud-based telephony optimisation – trusted by leading brands and SMEs alike to enhance the caller experience at every opportunity.    To maintain our position at the forefront of our industry – and sustain our continual growth – we’re expanding our technology consulting team supporting our clients in North America.   As a System Support Specialist, you’ll manage the delivery of the implementation of bespoke audio branding services on our clients’ telephony systems and ongoing support thereafter. You’ll be committed to delivering the best experience possible, ensuring clients experience the world-class service we’re known for.   Working together with our dedicated Account Managers you’ll gain a detailed understanding of each...

Overview: Would you like to help enrich the lives of learners around the world?     At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes.      What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, central governments and other professional institutions to enrich the lives of learners.     RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources).      Within the assessment market we are experts in providing solutions for online exam testing and marking...

Role Description: At Booking.com, data drives our decisions. Technology is at our core and innovation is everywhere. But our company is more than just datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journey you take. The sights you see and the food you sample. Through our products, partners and people, we can empower everyone to experience the world.    The Data team's responsibilities include data platforms, warehousing, enrichment and machine learning functionality,  enabling teams across the organisation to understand and manage our business performance and improve the experience of our customers. You will be responsible for delivering products that advance data excellence and innovation within your product team, and across the business, helping us shape Booking.com’s data journey.   As a Data Analytics Engineer II, you are independent in: Driving the implementation of...

Role Description: We believe that the passion and talent of our employees is our strength – it is what drives us towards outstanding performance. We offer a dynamic, motivating and sophisticated work environment. A culture that is open, innovative and performance-oriented. Our scale and scope, commitment to people and high standards of integrity make Booking.com a great place to work.   Booking.com’s Infrastructure Security is seeking a passionate engineer who wants to protect the world's largest travel platform against attacks on its production platform. Your skills will be the foundation of security initiatives that protect the security and privacy of all our customers, partners, and employees.   The Infrastructure Security organisation makes security effortless for our different production platforms. As part of this team, you will be performing security engineering, building advanced and novel detective and preventive controls, developing systems to automate remediation...

Overview: Would you like to help enrich the lives of learners around the world?      At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes.       What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, central governments and other professional institutions to enrich the lives of learners.      RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources).       Within the assessment market we are experts in providing solutions for online exam testing and...

Overview: Would you like to help enrich the lives of learners around the world?     At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes.      What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, central governments and other professional institutions to enrich the lives of learners.     RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources).      Within the assessment market we are experts in providing solutions for online exam testing and marking...

Overview: Would you like to help enrich the lives of learners around the world?     At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes.      What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, central governments and other professional institutions to enrich the lives of learners.     RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources).      Within the assessment market we are experts in providing solutions for online exam testing and marking...