3 jobs found in Haywards Heath

IT Onsite Technical Support Engineer 📍 Client Site-Based - Brighton | 💼 Permanent | 🔧 Microsoft Technology Focus Be the technical hero clients rely on Some IT roles keep you at a desk. This one puts you at the frontline of client success—solving complex challenges, preventing problems before they happen, and being the trusted technical expert that businesses depend on. At Focus Group, we're a fast-growing PE-backed Microsoft partner with 1,300 employees delivering seamless IT operations for ambitious organisations. This role gives you ownership of technical excellence at a key client site, where your expertise directly shapes their experience and success. What makes this role different You won't be stuck in reactive fire-fighting mode. This is a proactive, strategic technical position where you'll combine hands-on problem-solving with service improvement initiatives. You're the technical authority for us on-site—managing everything from complex incidents to health...

🚀 Commercial BI Analyst £40,000–£45,000 Hybrid | Shoreham-by-Sea Are you a data-savvy analyst who loves turning numbers into stories that drive real business decisions? We're looking for a Commercial Business Intelligence Analyst to join Focus Group's growing Data & Analytics team. About Focus Group Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we're scaling fast — and data is at the heart of that growth. With 30,000 SME customers and a portfolio expanding through strategic acquisitions, our analytics function sits at the very core of what comes next. The Role This is a high-visibility position, working directly with Finance and Sales leaders — and presenting to the Board and Executive Leadership Team. You'll be helping shape the decisions that drive a £300m business forward, using a modern analytics stack including Snowflake, dbt, and Power BI . 📍 Based at our HQ in...

Head of Managed Service Operations Focus Group | Hybrid: Shoreham-by-Sea | £75,000 About Focus Group Focus Group is a £300m-revenue, 1,300-person technology services company backed by Hg Capital. Following our $1bn valuation in 2024, we’re scaling rapidly and investing in AI to transform how we operate and how we serve our 30,000 SME customers. As we continue to expand our portfolio and scale our operations, we're committed to setting new industry standards in managed service excellence. Our growth trajectory and strategic acquisitions position us as an organization ready to redefine what world-class technical support means in today's rapidly evolving technology landscape. About the Opportunity We're seeking an exceptional leader to evolve our managed service operations into a world-class technical excellence engine that drives customer success. You'll transform multi-tiered support operations into a competitive advantage through specialised expertise, dedicated...