3 support worker jobs found in Shoreham-by-Sea

Software Delivery Manager | Focus Group 📍 Shoreham-by-Sea | 💼 Hybrid (1-2 days/week on-site) | 🚀 Permanent Salary up to £50,000 plus benefits The Role We're looking for a Software Delivery Manager who thrives on keeping development teams focused, organised, and delivering. You'll be the operational backbone of our software function – managing Jira across multiple teams, facilitating agile ceremonies, and ensuring stakeholders always know where we stand. This is a hands-on role where you'll own sprint hygiene, delivery metrics, and the smooth flow of work from backlog to production. Reporting to: Head of Software What You'll Do Jira & Workflow Management Configure and maintain Jira projects, boards, workflows and automations Build dashboards and reports that give real-time visibility Keep data clean, accurate, and actionable through regular hygiene activities Manage permissions and train teams on best practices Sprint & Delivery Coordination...

Customer Onboarding & Transition Specialist Hybrid Working ideally from Shoreham-by-Sea Head Office Potential to work from other offices: Exeter/Birmingham/Manchester Some UK-wide customer travel expected Salary £40,000 - £45,000 + Benefits Own the journey that sets customers up for success The first 90 days of a customer relationship are critical. We're looking for someone who can orchestrate seamless transitions for businesses moving their IT Managed Services to Focus Group – combining technical knowledge, project coordination, and genuine customer focus to ensure every onboarding is exceptional. What you'll actually do You'll be the person responsible for taking new customers from signed contract to fully integrated, confident service users. This isn't just project management or technical delivery – it's complete ownership of customer success during the most critical phase of their journey with us. You'll lead end-to-end transitions from incumbent providers,...

Commercial Business Intelligence Analyst 📍 Shoreham-by-Sea (Hybrid) 🚀 Private Equity Backed Growth Transform data into decisions that drive commercial success....... We're building something special at Focus Group. As a fast-growing PE-backed ICT services business, we're at an inflection point where data isn't just supporting our growth—it's powering it. Our Data and Analytics team sits at the heart of everything we do, spanning all divisions, acquisitions, and products. Now we need a Commercial BI Analyst who's energised by the challenge of turning complex datasets into clear insights that shape business strategy. What you'll be doing This isn't a typical "create reports and wait for requests" role. You'll be partnering directly with Finance and Sales leadership to uncover trends, drive performance, and support transformation initiatives that matter. Your work will directly inform decisions made by our Executive Leadership Team. You'll maintain critical analysis...