74 service manager jobs found in London

Amazon Business is one of Amazon’s fastest growing new initiatives, providing business customers with the pricing, selection and convenience of Amazon, with features and benefits designed for businesses of all sizes. We are obsessed with our customers and in Customer Service Business, we make their experience delightful. We identify and drive business centric solutions by solving complex technical problems with ingenuity and simplicity, always seeking automation. We’re making history and the good news is that we’ve only just begun. The Customer Service Business team is responsible for supporting individual professionals, businesses and institutions that buy products in individual or bulk quantities to run their business smoothly. As a Senior Program Manager on our team, you will coordinate Amazon Business projects, working closely with global and regional leaders ensuring successful implementation. In this role, you will deliver program updates to senior management in written and...

Amazon Selection and Catalog Systems (ASCS) builds the systems that host and run the world’s largest e-Commerce products catalog. We power the online buying experience for customers worldwide so they can find, discover, and buy anything they want. Our massively scaled out distributed systems process hundreds of millions of updates on the billions of products across physical, digital, and services offerings. To achieve this, we develop the algorithms and build the systems and tools to ensure the safety of the selection and maximize their impact on the Amazon top-line, all the while continuously growing the overall selection. We develop and apply technologies spanning parallel processing, storage, Machine Learning, Natural Language Processing, and Image Recognition. Are you passionate about driving customer success? Interested in learning about technologies that drive Amazon's massive e-commerce business? Do you thrive in a dynamic, fast-paced environment? Do you love explaining new...

At Amazon, we're working to be the most customer-centric company on earth. One way we endeavor to achieve this and to delight our customers is by delivering their packages quickly and accurately, anywhere in the world. To meet this goal, Amazon is continually striving to innovate and provide best-in-class service by pioneering new products and offerings in the last mile delivery space. Come join the team and help us work hard, have fun, and make history! The rapidly growing EU Central DSP Management team works across European countries to optimize our end-to-end relationships with the Delivery Service Partners (DSPs) who deliver directly to our customers. We are looking for a candidate who is ready to roll up their sleeves and own strategic programs and initiatives using core analytical and project management skills. The projects this person would own will directly influence the way we pay our DSPs and drivers across our entire European network. This role can be based...

This is a 12-month fixed-term contract. At Amazon, we are always exploring new opportunities to shape our global business. As a Program Manager, you will help us move forward with our best ideas and get everything in place to drive success. As you take on different projects, you’ll become an expert in our processes and see your experience evolve. Along the way, you’ll work closely with different functions across Amazon and see how working together makes us a leader in what we do. Key job responsibilities - Create roadmaps for project implementation and brief various teams on requirements - Set measurable milestones for projects as well as continuous goal setting for ongoing programmes - Collect and analyse data to drive project decisions and provide business insights - Run meetings with partner teams to track progress, implement new initiatives, and improve existing programmes - Document standards for projects and ensure compliance - Manage internal and external stakeholders...

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us. We are seeking an experienced Operations Manager to join our team in London. Key job responsibilities - Develop and drive the overall direction, coordination, service delivery and evaluation of Data Services operations activities - Set the vision, direction and culture of their teams by managing individual and team performance expectations and goals, monitoring real time service levels and schedule adherence, and holding their teams accountable to meet and exceed performance targets - Collaborate with internal partners to build input-focused operating plans for achievement of key measures - Create a culture where accountability, transparency and...

Role Overview Accenture is looking for an exceptional Network Security Lead to join the Network Infrastructure Engineering practice. This senior individual contributor and client leading role requires deep enterprise network security expertise combined with commercial instinct and communication skills to win trust at the highest levels of a client organisation. You will be the go to security authority within the network practice - the person clients call when they need to modernise their security architecture, navigate a compliance challenge, or respond to an evolving threat landscape. You will own relationships with a portfolio of blue chip enterprise clients, guiding them toward Zero Trust, SASE, and SSE adoption while shaping and delivering the work that follows. Key Responsibilities Client Relationship & Advisory Own and develop trusted senior relationships across a portfolio of blue chip enterprise clients, acting as their primary network security advisor within...

Hundreds of millions of customers open Prime Video every week. They trust us to help them find something great to watch. Increasingly, they expect us to help them discover title offers, channel and bundle subscriptions that match their interests. Today, we break that trust in small but compounding ways. A customer declines an offer and sees it again minutes later. A new subscriber gets upsells before finding a show they love. A loyal viewer showing signs of leaving receives a generic message that ignores everything they have ever watched. We are hiring a Principal PMT to own Commerce Personalization for Prime Video. You will build the intelligence that makes every commerce interaction feel like it comes from a service that actually knows you. This is a build-and-scale role. You will define what "right offer, right moment, right customer" means at Prime Video scale. You will ship systems that remember what customers have told us, respect their journey stage, and earn the right...

Want to change the way people stream entertainment? We are seeking an experienced senior program manager to lead our efforts in building new and innovative experiences in how customers engage with their digital subscriptions, delivering a best-in-class entertainment hub experience in the Prime Video app. Prime Video is a fast-paced growth business - available in over 240 countries and territories worldwide. The team works in a dynamic environment where innovating is at the heart of everything we do. We are seeking an analytical, resourceful, customer-focused Senior Program Manager, with strong written and verbal communication skills, to support the growth of Prime Video within the Subscriptions Product remit. This role is the operational backbone of Prime Video subscriptions offers, plans, and lifecycle management - and will be accountable for translating strategy into action to drive business performance and delightful customer outcomes. You will lead critical strategic...

As a Data Center Manager in Amazon, you will get to manage the world’s largest Cloud Computing Infrastructure. We encounter interesting, challenging & complex problems every day, being a technical manager in Amazon means that you can innovate to solve these issues and help drive Operations Excellence in all areas of your role. You will be a proven manager with experience managing teams of high performers. You will have the ability to refine and develop processes to optimize operational excellence in every area of your role. You will be able to drive performance levels to achieve the pace we build and operate our Data Centers at. You will ideally have previous experience in Data Centers or similar technical environment, with exposure to developing strong relationships with both internal and external teams. About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we...

Would you like to shape the future of cloud computing by identifying and working with the most promising early-stage startups and venture capital firms in UK and Ireland? Do you have the technical depth, business acumen, and investment insight to help establish AWS as the foundation for the next generation of technology companies? Trusted by more startups around the world, AWS makes the power of cloud computing accessible to all. We give founders everywhere access to the same technology that powers the world's largest companies. With nearly 20 years of experience, gained from supporting hundreds of thousands of startups, the AWS Startups team helps founders prove that their world-changing ideas are possible, at any stage of growth, and any level of funding. This is why more startups, and over 80% of unicorns, choose to launch on AWS. As a Senior Startup Investor Manager within AWS, you will work with venture capital firms and angel investors to accelerate portfolio company...

Amazon Web Services (AWS) is the leading cloud provider, providing virtualized infrastructure, storage, networking, messaging, and many other services to customers all over the world. AWS runs a globally distributed environment, operating at massive levels of scale. Businesses, from start-ups to enterprises, run their operations and applications on AWS’s multi-tenant infrastructure. AWS is looking for an exceptional Security Assurance Manager to work in a team of technical and non-technical experts. This team manages the underlying security assurance programs processes for information security and secure information handling, physical security design and accreditation, secure hardware supply chains and AWS service assurance. This role will have overall responsibility for the ongoing assurance and accreditation processes required by our customers for securely using AWS services and data centres, as well as managing the portfolio and roadmap of identified security updates and...

Amazon Web Services (AWS) is seeking an experienced SAP Solutions Architect to help public sector customers design, migrate, and modernize their SAP landscapes on AWS. In this role, you will work across government, defense, regulated industries and intelligence community, partnering with, SAP Public Sector, systems integrators, and internal AWS teams to deliver mission-critical outcomes in regulated environments. Key job responsibilities • Design and architect SAP solutions on AWS aligned to public sector mission outcomes across government, defense, and intelligence community customers. • Work closely with SAP, systems integrators, and internal AWS teams to drive joint solution delivery for government agencies. • Provide technical leadership across the full lifecycle: pre-sales, implementation, migration, and optimization with emphasis on regulated environments. • Lead architecture reviews, solution design, and technical strategy for SAP workloads including SAP RISE with AWS,...

Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud infrastructure is built around Regions and Availability Zones (AZs). AWS Regions provide multiple, physically separated and isolated Availability Zones which are connected with low latency, high throughput, and highly redundant networking. How would you like to come be part of the team that builds out that low latency, high throughput, and highly redundant network? We are looking for a Technical Program Manager with proven experience, strong sense of ownership and passion for defining and driving large cross-functional programs. The candidate should be self-driven, have the ability to learn quickly and influence decision-making across organizations. In this position, you will work closely with various Amazon business units to gather, refine and drive program goals including...

Come build the future of entertainment with us. Are you interested in shaping the future of movies and television? Do you want to define the next generation of how and what Amazon customers are watching? Prime Video is a premium streaming service that offers customers a vast collection of TV shows and movies - all with the ease of finding what they love to watch in one place. We offer customers thousands of popular movies and TV shows from Originals and Exclusive content to exciting live sports events. We also offer our members the opportunity to subscribe to add-on channels which they can cancel at anytime and to rent or buy new release movies and TV box sets on the Prime Video Store. Prime Video is a fast-paced, growth business - available in over 200 countries and territories worldwide. The team works in a dynamic environment where innovating on behalf of our customers is at the heart of everything we do. If this sounds exciting to you, please read on. Our team owns a global...

Job Description: Job Purpose ICE Clear Europe’s Clearing Risk Department (“CRD”) is looking for a Risk Senior Manager to focus on developing, managing and delivering the Risk IT strategy for the organisation. The successful candidate will join the 1st Line Risk team in ICE Clear Europe and work closely with local business facing technology teams as well as the central Technology and Quants teams based in Atlanta to deliver tailored risk solutions to the risk team. The wider team you are joining is responsible for risk managing a wide range of futures and option products across multiple asset classes, in one of the largest clearinghouses in the world.  Fast paced, enthusiastic, self-motivated & ambitious, you will have the ability to work on your own initiative, manage your own workload and meet project targets - and a track record to back this up.   Responsibilities Help define the IT Strategy for the CRD business, build consensus with technology partners, and manage...

  Location(s): UK, Europe & Africa : UK : London    BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments.   Job specification London.  Full time.  Job Description User Experience (UX) Designers form a core part of our Digital Experience community.  They are passionate advocates for end users, grounded in best practices and user-centred methodologies. With strong foundations in UX and UI design, research, data, and design thinking, UX Designers craft engaging, accessible, and useful digital products and services across a wide range of audiences and platforms. They share a versatile base role, often working across all key phases of the User Centred Design (UCD) lifecycle — from Discover through...

  Location(s): [[mfield3]]    BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: User Experience (UX) Designer Requistion ID: 120492 Location: London – Hybrid working offered, with consideration for both full and part-time applicants – please speak to your recruiter about the options Grade: GG08 – GG13   BAE Systems Digital Intelligence are expanding our User Experience team and are seeking a dynamic, experienced UX Designer with a enhanced DV clearance.   If you are dedicated to designing intuitive and impactful digital products through research and user-centered design, this role is for you. You will join a diverse team of designers creating world-class digital solutions...

Change Execution Director, AI and Data in Credit Risk Location: London, United Kingdom As the Change Execution Director for AI and Data in Credit Risk, you will be a senior leader responsible for driving the successful implementation of our most critical artificial intelligence and machine learning initiatives. You will oversee the end to end delivery of programs that embed AI/ML models and advanced data analytics into our core credit risk decisioning and management processes. This strategic role requires a blend of program management discipline, a sophisticated understanding of the AI/ML lifecycle, and deep expertise in the credit risk domain. You will act as the key bridge between data science, technology, business, and control functions to ensure changes are delivered responsibly and effectively. What's on Offer Hybrid Working - we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work...

You'll be on the front lines of technology fulfillment for new Amazon sites — making sure every order is placed, tracked, and delivered so new facilities open complete and on schedule. If you want a role where your day-to-day execution work has visible, immediate impact on Amazon's ability to grow its operations network, this is it. As a Fulfillment Execution Specialist, you'll support the technology supply chain for new site launches across Europe. Your focus is execution: processing orders accurately, tracking shipments in real time, coordinating with suppliers, and making sure inventory is where it needs to be before construction teams need it. You'll work within a team of specialists contributing directly to on-time, in-full delivery for every launch in your portfolio. The work is fast-paced, detail-oriented, and directly tied to whether a new facility opens on the date it was promised. Key job responsibilities - Process and track technology fulfillment orders for new site...

Help shape the next generation of intelligent search and shopping experiences. Our team is building an advanced conversational platform that helps customers discover, compare, and choose products effortlessly through natural, AI-driven interactions. We’re looking for engineers who are passionate about crafting scalable systems, leveraging AI technologies, and delivering seamless, personalized experiences to millions of users. If you enjoy solving complex technical challenges, collaborating across disciplines, and working on products that redefine how people shop online, this role offers a unique opportunity to make an impact at scale. Key job responsibilities As a Software Development Engineer II, you will: - Design, implement, and deliver scalable software components that power next-generation conversational shopping experiences. - Take full ownership of the software development lifecycle - from technical design and coding through - Write clean, reliable, and efficient code that...