12 customer service advisor jobs found in London

As a Security and Compliance Solutions Architect at AWS, you’ll build technical relationships with customers of all sizes and operate as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey. You’ll manage the overall technical security relationship between AWS and our customers, making recommendations on security, compliance, cost, performance, reliability, and operational efficiency to accelerate their challenging projects. Internally, you will be the voice of the customer, sharing their needs and wants to inform the roadmap of AWS security services and features. In this role, your creativity will build effective design patterns addressing customer challenges, with the opportunity to define or invent cloud-native reference architectures for a variety of use cases. You will Participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts) and...

Startup Solutions Architects work hand in hand with AWS customers to help them make the most of the Cloud. They are at the crossroads of business and technology and engage with startups of different stages. Supporting the overall technical relationship between customers and AWS, they work to understand the customer's business needs and give prescriptive guidance on how to create business value with technology. Solutions Architects also have broader impact at scale, taking a supporting role in creating and presenting technical content and best practices. In this role you will get to practice your creativity, linking technology to tangible solutions and educating AWS customers about the art of the possible. You will have the opportunity to produce cloud-native reference architectures for a variety of use cases. You will have the support to grow your expertise in industry and technology areas of depth. Every day you will be learning something new from your customers, your peers and...

Are you a customer-obsessed builder with a passion for helping customers build faster, smarter, and more reliably with AI? Are you excited about the convergence of generative AI and software engineering, and how agentic AI tools are transforming the way startups ship code? Do you have the technical depth, advisory skills, and startup instincts necessary to help position AWS as the platform of choice for AI-powered development? Join the Worldwide Specialist Organization (WWSO) Startup team as a GTM Specialist Solutions Architect for Agentic Engineering! WWSO Intro: The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customers’ most complex and business critical problems to build and execute go-to-market plans that turn...

Senior IT Strategy Consultant (vCTO) (Internal Job Level Reference: Senior Specialist) UK • Hybrid • Competitive salary + benefits Focus Group is looking for a Senior IT Strategy Consultant to deliver fractional vCTO/vCIO services across a portfolio of SME–enterprise clients. You’ll work directly with boards and C‑suite stakeholders, shaping long-term technology strategy, driving transformation, and providing clear, practical guidance on the use of AI within their organisations. What you’ll do Lead 6–8 concurrent vCTO/vCIO client engagements. Conduct technology assessments and develop multi‑year strategies and roadmaps. Present strategic recommendations to boards and executive teams. Advise clients on the practical use of AI tools (e.g. Microsoft Copilot, Anthropic Claude) to support productivity and decision‑making. Lead digital transformation initiatives, including cloud migration and application modernisation. Develop technology operating...

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology and support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. AWS is building a new team focused on driving customer adoption of AWS security services - and we're looking for a senior technical specialist to help define what great looks like from day one. Customers are moving fast, especially into generative AI and agentic architectures, and they need help doing that securely. At the same time, they want to get more from the AWS security services they already own and adopt new ones with confidence. That gap is where this team lives. As a Sr. Solutions Architect on the Security...

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for...

Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud infrastructure is built around Regions and Availability Zones (AZs). AWS Regions provide multiple, physically separated and isolated Availability Zones which are connected with low latency, high throughput, and highly redundant networking. How would you like to come be part of the team that builds out that low latency, high throughput, and highly redundant network? We are looking for a Technical Program Manager with proven experience, strong sense of ownership and passion for defining and driving large cross-functional programs. The candidate should be self-driven, have the ability to learn quickly and influence decision-making across organizations. In this position, you will work closely with various Amazon business units to gather, refine and drive program goals including...

This role can be based in any of these locations: London, Paris, Milan or Madrid. ProServe is a new retail science consulting organization we are launching within EU Amazon Vendor Services (AVS), designed to address the most pressing and complex issues held by the senior leadership of our largest vendors and brands. We start from the customer’s problem and work backwards to apply distinctive results that “only Amazon” can deliver, and develop science-driven capabilities that create differentiating insight. We serve our clients through the development of customer and retail strategies that enable their long-term growth via a combination of strategy consulting methodologies, data science, and decades of proprietary transaction data and eCommerce expertise. As a Senior Consultant, you will work with senior leaders of our largest vendors to tackle their most critical Customer, Product, and Channel eCommerce issues. You will use your customer understanding and industry insight to...

Revolutionize data solutions by bridging technical expertise with customer-centric innovation. Transform complex data challenges into elegant cloud-based architectures that empower organizations to unlock their full potential. You'll be a strategic partner in helping customers reimagine their data infrastructure, designing revolutionary cloud solutions that drive business transformation. By combining deep technical knowledge with collaborative problem-solving, you'll help organizations navigate their most complex data challenges and create scalable, efficient analytics platforms. You will be joining a passionate group of technical experts dedicated to pushing the boundaries of cloud computing. Our team thrives on solving complex problems, sharing knowledge, and supporting customers in their digital transformation journeys. We believe in continuous learning and creating meaningful impact through technology. Key job responsibilities Collaborate with sales teams to design...

CGI’s Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a DevOps Engineer to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of...

CGI’s Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Technical Architect to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly...

CGI’s Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Data Architect to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure...