12 customer service jobs found in London

Job Description: Job Purpose The primary objective of this position is to provide support to the Clearing Systems Analysis team based in our London office. The candidate will work closely with the Risk BA lead, business users and the technology team to help deliver the program of technology changes at one of the largest futures and options clearing houses in the world. Serving as the key liaison between Risk business/product teams and software development, you will formulate business requirements and provide system specifications, including functional specifications, use cases, and logical flow modeling. Fast paced, enthusiastic, self-motivated & ambitious, you will have the ability to work on your own initiative, manage your own workload and meet project targets - and a track record to back this up.   Responsibilities Be the primary facilitator responsible for defining and documenting software requirements for large-scale development projects within the ICE Clearing...

Job Description: Job Purpose ICE Clear Europe’s Clearing Risk Department (“CRD”) is looking for a Risk Senior Manager to focus on developing, managing and delivering the Risk IT strategy for the organisation. The successful candidate will join the 1st Line Risk team in ICE Clear Europe and work closely with local business facing technology teams as well as the central Technology and Quants teams based in Atlanta to deliver tailored risk solutions to the risk team. The wider team you are joining is responsible for risk managing a wide range of futures and option products across multiple asset classes, in one of the largest clearinghouses in the world.  Fast paced, enthusiastic, self-motivated & ambitious, you will have the ability to work on your own initiative, manage your own workload and meet project targets - and a track record to back this up.   Responsibilities Help define the IT Strategy for the CRD business, build consensus with technology partners, and manage...

Title: Application Support Analyst Contract Type: Full Time - Permanent Salary: £57,094 per annum (London) £49,502 per annum (Regional) Grade: 10 Reporting Office: Stratford, London / Stretford, Manchester Persona: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid) Closing Date: 19th   August at 11:00pm Interview Dates: 27th, 28th   August & 2nd, 3rd   September   Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated. Please click here for the role profile  Application Support Analyst Role Profile.pdf Benefits  include:   Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and  many more...

About Engineered Arts Engineered Arts is the leading manufacturer of full-size humanoid robots used for entertainment, education and communication. With 20 years of hardware and software development, our robots have been sold in over 30 countries worldwide with customers such as NASA, PwC, Meta and many more.  Our Ameca robot is well known as ‘the face of AI’ and a social media viral success, taking advantage of the generative AI craze. Along with our ultra-realistic Mesmer range of animated figures our robots continue to surprise and excite visitors at museums, theme parks, visitor attractions and trade shows as well as aid leading universities with AI and robotics research. Our robots are poised to break into the future mega-expansion service robot segment, with applications such as front of house, receptions, check-in desks, information points and PoS. We are a team of dedicated engineers and creatives striving to develop the very best experiences for our...

Job Description: Job Purpose Working for Intercontinental Exchange (ICE) as part of the ICE Data Services Systems Operations team will provide you with the opportunity to experience supporting one of the most famous and widely known, publicly visible companies in the world. The technology we work with day to day is necessarily on the bleeding edge.  Our triumphs and shortcomings make the news and give this position a level of excitement and importance not available in a typical operational/support role. The Operations Support Analyst will provide immediate assistance to back office, support personnel, and IT staff to achieve the highest customer satisfaction and minimize the impact of IT related problems. The Operations Support Analyst must be a motivated team player that can see projects to completion, work independently, and be willing to assist other staff in areas not specific to their duties.   The Operations Support Analyst role is not a typical NOC/helpdesk role - it is...

Role Description: About us: At Booking.com, data drives our decisions. Technology is at our core. And innovation is everywhere. But our company is more than datasets, lines of code or A/B tests. We’re the thrill of the first night in a new place. The excitement of the next morning. The friends you make. The journeys you take. The sights you see. And the food you sample. Through our products, partners and people, we can empower everyone to experience the world.   FinTech business unit – with teams in Amsterdam, Bangalore, London and Shanghai – develops new products and drives innovation to help us continue removing financial friction from the travel  process. That makes buying and selling travel-related products and services simpler for both travelers and partners.   About the Regtech The RegTech department in the Fintech Business Unit at Booking.com is dedicated to ensuring compliance and managing risks through innovative regulatory technology solutions. Our vision is to...

About Engineered Arts Since 2004, Engineered Arts has been at the forefront of robotics, creating lifelike social humanoids that have captivated audiences worldwide. Our vision is to revolutionize the human experience through embodied AI, loved and trusted in every home. Develop and maintain full-stack web applications Write clean, efficient, and scalable code. Build and enhance APIs for seamless front-end and back-end communication. Ensure the reliability and performance of the back-end systems. Maintain front-end frameworks (React/Typescript) to deliver an exceptional user experience. Develop and maintain on-robot software systems Build on-robot scripts and services to interact with both robot hardware and cloud services. Maintain, enhance and debug Linux based robot software stack. Collaborate with cross-functional teams Work with product managers to translate business requirements into technical specifications....

About Engineered Arts Since 2004, Engineered Arts has been at the forefront of robotics, creating lifelike social humanoids that have captivated audiences worldwide. Our vision is to revolutionize the human experience through embodied AI, loved and trusted in every home. Role Outline Engineered Arts is looking for a QA tester to join our Software Quality team. You’ll be challenged with developing and supporting our deployment and testing processes for all the robots. The focus will be on improving and maintaining the high quality of our uniquely amazing humanoid robots through designing and implementing tests, debugging and QA metrics. Hardware is at the centre of everything we do and this role will involve the support of hardware monitoring and issue detection. Our internal motto is “Be Wow”. Our robots are wow and we bake wow into everything we do. We need your help to make sure the quality of our software is wow too! Main Responsibilities Test design &...

  Location(s): [[mfield3]]    BAE Systems Digital Intelligence is home to 4,500 digital, cyber and intelligence experts. We work collaboratively across 10 countries to collect, connect and understand complex data, so that governments, nation states, armed forces and commercial businesses can unlock digital advantage in the most demanding environments. Job Title: User Experience (UX) Designer Requistion ID: 120492 Location: London – Hybrid working offered, with consideration for both full and part-time applicants – please speak to your recruiter about the options Grade: GG08 – GG13   BAE Systems Digital Intelligence are expanding our User Experience team and are seeking a dynamic, experienced UX Designer with a enhanced DV clearance.   If you are dedicated to designing intuitive and impactful digital products through research and user-centered design, this role is for you. You will join a diverse team of designers creating world-class digital solutions...

CGI’s Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a DevOps Engineer to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure nature of...

CGI’s Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Technical Architect to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly...

CGI’s Space, Defence, and Intelligence business unit is dedicated to delivering cutting-edge technical solutions that address the most complex challenges faced by government agencies. Our mission-critical systems are custom-built to ensure security, reliability, and innovation, helping our clients protect the nation and its people. We are currently seeking a Data Architect to join our Secure Innovation & Advisory team, working collaboratively with clients to deliver impactful solutions. This role offers an exciting opportunity to engage with groundbreaking technologies in a dynamic and rewarding environment. At CGI, we are deeply committed to the growth and development of our team members, offering extensive learning opportunities to help you stay at the forefront of an ever-evolving technology landscape. Our culture values innovation, collaboration, and ownership, making it an ideal environment for self-motivated individuals to thrive. Please note, due to the highly secure...