23 customer advisor jobs found in London

An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS. Our Technical Account Managers partner with some of the most iconic businesses in the country. These range from rising startups building their business from scratch through to large enterprises going through significant transformation. You’ll provide advice on architecture,...

This role sits within the Applied AI Solutions Architecture team, which is a part of the AWS Specialist and Partner Organization (ASP). We are the technical bridge between Amazon Connect customers and the service teams building the next generation of AI-powered contact center capabilities. Our team operates at the forefront of agentic AI adoption, helping customers become production-ready with Amazon Connect's Unlimited AI features. Specialist Solutions Architects (SSAs) are technologists with deep domain-specific expertise, able to address advanced concepts and feature designs. As part of the AWS sales organization, SSAs work with customers who have complex challenges that require expert-level knowledge to solve. SSAs craft scalable, flexible and resilient technical architectures that address those challenges. This might involve guiding customers as they refactor an application or designing entirely new cloud-based systems. Do you enjoy solving novel and unique technical...

As a Modernization & Migration Specialist Solutions Architect at AWS, you’ll build technical relationships with customers of all sizes and develop solutions to accelerate their cloud modernization/migration journey. You will operate as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey. You will engage with senior customer leaders and technical stakeholders to help them achieve increased agility and significant business value by leading their modernization/migration to AWS. You’ll manage the technical relationship between AWS and our customers, making recommendations on security, cost, performance, reliability and operational efficiency to accelerate their large scale Modernization/Migration projects. Internally, you will be the voice of the customer, sharing their needs and wants to inform the roadmap of AWS features. Externally, The Modernization & Migration Specialist Solutions Architect works with senior enterprises,...

Drive the future of analytics and data intelligence by designing architectures that turn raw data into actionable insights at scale. As a Senior Analytics Solutions Architect, you'll partner with customers to architect end-to-end analytics platforms from data lakes and lakehouses to real-time streaming pipelines, business intelligence, and advanced analytics leveraging the breadth of AWS's analytics portfolio including Amazon Redshift, Athena, EMR, Glue, Kinesis, QuickSight, and OpenSearch. You'll serve as a trusted technical advisor to enterprise customers navigating complex analytics modernisation challenges whether migrating from legacy on-premises data warehouses, building unified data platforms, implementing streaming analytics, or operationalising ML-ready data foundations. You'll translate ambiguous business requirements into scalable, cost-effective analytics architectures that accelerate time-to-insight. You will join a team of specialist Solutions Architects who live...

The Amazon Web Services Professional Services (ProServe) team is seeking an experienced ProServe Cloud Architect (PCA) to join our team at Amazon Web Services (AWS). PCA’s work closely with customers to understand their technical requirements and business objectives, designing and implementing tailored cloud solutions. You'll be a key player in the sales process, providing technical expertise and guidance throughout the customer's cloud journey. In this role, you'll be responsible for creating and leading the solution design to address customer business outcomes (CBO). Operating as the conduit between ProServe Account Executives and our Delivery Teams, you'll ensure proposed solutions are realistic, achievable, and optimize ProServe and/or our partners to maximize CBOs. As a PCA you are a trusted advisor to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions to address customer challenges. As a technical SME, you will share knowledge...

Would you like to shape the future of cloud computing by identifying and working with the most promising early-stage startups and venture capital firms in UK and Ireland? Do you have the technical depth, business acumen, and investment insight to help establish AWS as the foundation for the next generation of technology companies? Trusted by more startups around the world, AWS makes the power of cloud computing accessible to all. We give founders everywhere access to the same technology that powers the world's largest companies. With nearly 20 years of experience, gained from supporting hundreds of thousands of startups, the AWS Startups team helps founders prove that their world-changing ideas are possible, at any stage of growth, and any level of funding. This is why more startups, and over 80% of unicorns, choose to launch on AWS. As a Senior Startup Investor Manager within AWS, you will work with venture capital firms and angel investors to accelerate portfolio company...

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for...

Startup Solutions Architects work hand in hand with AWS customers to help them make the most of the Cloud. They are at the crossroads of business and technology and engage with startups of different stages. Supporting the overall technical relationship between customers and AWS, they work to understand the customer's business needs and give prescriptive guidance on how to create business value with technology. Solutions Architects also have broader impact at scale, taking a supporting role in creating and presenting technical content and best practices. In this role you will get to practice your creativity, linking technology to tangible solutions and educating AWS customers about the art of the possible. You will have the opportunity to produce cloud-native reference architectures for a variety of use cases. You will have the support to grow your expertise in industry and technology areas of depth. Every day you will be learning something new from your customers, your peers and...

Do you have a passion for applying the latest technologies and automation in traditionally manual processes? Do you have experience in finding innovative solutions to scale security controls across diverse teams and technologies? Do you have ideas about influencing the future of security assurance? At Amazon, Security is our highest priority. Come, join a creative team at Security Assurance dedicated to demonstrating the security controls of the services we offer here. At Amazon’s scale, we are committed to inventing new ways to provide the highest level of assurance to our most regulatory conscious customers. You have a strong foundation in audit principles, as well as a diverse technology background. As part of the team, you will work with customers and regulators to demonstrate Amazon' security controls applicable to local requirements. You will join our team in helping customers understand how our infrastructure is designed, operated, maintained, and protected in accordance...

Do you have a passion for applying the latest technologies and automation in traditionally manual processes? Do you have experience in finding innovative solutions to scale security controls across diverse teams and technologies? Do you have ideas about influencing the future of security assurance? At Amazon, Security is our highest priority. Come, join a creative team at Security Assurance dedicated to demonstrating the security controls of the services we offer here. At Amazon’s scale, we are committed to inventing new ways to provide the highest level of assurance to our most regulatory conscious customers. You have a strong foundation in audit principles, as well as a diverse technology background. As part of the team, you will work with customers and regulators to demonstrate Amazon' security controls applicable to local requirements. You will join our team in helping customers understand how our infrastructure is designed, operated, maintained, and protected in accordance...

As a Security and Compliance Solutions Architect at AWS, you’ll build technical relationships with customers of all sizes and operate as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey. You’ll manage the overall technical security relationship between AWS and our customers, making recommendations on security, compliance, cost, performance, reliability, and operational efficiency to accelerate their challenging projects. Internally, you will be the voice of the customer, sharing their needs and wants to inform the roadmap of AWS security services and features. In this role, your creativity will build effective design patterns addressing customer challenges, with the opportunity to define or invent cloud-native reference architectures for a variety of use cases. You will Participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts) and...

Startup Solutions Architects work hand in hand with AWS customers to help them make the most of the Cloud. They are at the crossroads of business and technology and engage with startups of different stages. Supporting the overall technical relationship between customers and AWS, they work to understand the customer's business needs and give prescriptive guidance on how to create business value with technology. Solutions Architects also have broader impact at scale, taking a supporting role in creating and presenting technical content and best practices. In this role you will get to practice your creativity, linking technology to tangible solutions and educating AWS customers about the art of the possible. You will have the opportunity to produce cloud-native reference architectures for a variety of use cases. You will have the support to grow your expertise in industry and technology areas of depth. Every day you will be learning something new from your customers, your peers and...

Are you a customer-obsessed builder with a passion for helping customers build faster, smarter, and more reliably with AI? Are you excited about the convergence of generative AI and software engineering, and how agentic AI tools are transforming the way startups ship code? Do you have the technical depth, advisory skills, and startup instincts necessary to help position AWS as the platform of choice for AI-powered development? Join the Worldwide Specialist Organization (WWSO) Startup team as a GTM Specialist Solutions Architect for Agentic Engineering! WWSO Intro: The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS), which is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. We work backwards from our customers’ most complex and business critical problems to build and execute go-to-market plans that turn...

AWS is looking for an experienced Solutions Architect to help advise our Financial Services customers on how to best adopt and leverage the value of AWS technology. This is an ideal role for someone with some experience in the FSI industry, looking to learn and grow in financial services applications and infrastructure and that brings a solid understanding of the transformational value cloud technologies can provide. Key job responsibilities In this role, you will serve as a core member of the Financial Services team, and play a key role in executing our go-to-market strategy. You will engage with customers to develop technical solutions and value propositions leveraging the power of AWS cloud technology. About the team AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative...

Are you ready to build the future of secure artificial intelligence — not just design it, but actually construct it? The AWS AWS GenAI Innovation and Delivery Center stands at the forefront of the AI revolution, where we're not just advising on technology — we're in the trenches, writing code, architecting systems, and co-building alongside the world's most innovative organizations. As businesses race to adopt transformative GenAI capabilities, security isn't just a checkbox — it's the foundation that makes innovation possible. In this role, you won't just advise on that foundation — you'll build it, hands-on, alongside the engineers and partners who are making GenAI real for customers. We're seeking a Senior GenAI Security Consultant to embed directly with our Forward Deployed Engineering (FDE) teams, serving as the hands-on security builder who ensures every line of code, every architecture decision, and every customer delivery meets AWS's security bar. This isn't a strategy...

Senior IT Strategy Consultant (vCTO) (Internal Job Level Reference: Senior Specialist) UK • Hybrid • Competitive salary + benefits Focus Group is looking for a Senior IT Strategy Consultant to deliver fractional vCTO/vCIO services across a portfolio of SME–enterprise clients. You’ll work directly with boards and C‑suite stakeholders, shaping long-term technology strategy, driving transformation, and providing clear, practical guidance on the use of AI within their organisations. What you’ll do Lead 6–8 concurrent vCTO/vCIO client engagements. Conduct technology assessments and develop multi‑year strategies and roadmaps. Present strategic recommendations to boards and executive teams. Advise clients on the practical use of AI tools (e.g. Microsoft Copilot, Anthropic Claude) to support productivity and decision‑making. Lead digital transformation initiatives, including cloud migration and application modernisation. Develop technology operating...

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology and support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow. AWS is building a new team focused on driving customer adoption of AWS security services - and we're looking for a senior technical specialist to help define what great looks like from day one. Customers are moving fast, especially into generative AI and agentic architectures, and they need help doing that securely. At the same time, they want to get more from the AWS security services they already own and adopt new ones with confidence. That gap is where this team lives. As a Sr. Solutions Architect on the Security...

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for...

Today, Amazon Web Services provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in 190 countries around the world. The AWS Cloud infrastructure is built around Regions and Availability Zones (AZs). AWS Regions provide multiple, physically separated and isolated Availability Zones which are connected with low latency, high throughput, and highly redundant networking. How would you like to come be part of the team that builds out that low latency, high throughput, and highly redundant network? We are looking for a Technical Program Manager with proven experience, strong sense of ownership and passion for defining and driving large cross-functional programs. The candidate should be self-driven, have the ability to learn quickly and influence decision-making across organizations. In this position, you will work closely with various Amazon business units to gather, refine and drive program goals including...

This role can be based in any of these locations: London, Paris, Milan or Madrid. ProServe is a new retail science consulting organization we are launching within EU Amazon Vendor Services (AVS), designed to address the most pressing and complex issues held by the senior leadership of our largest vendors and brands. We start from the customer’s problem and work backwards to apply distinctive results that “only Amazon” can deliver, and develop science-driven capabilities that create differentiating insight. We serve our clients through the development of customer and retail strategies that enable their long-term growth via a combination of strategy consulting methodologies, data science, and decades of proprietary transaction data and eCommerce expertise. As a Senior Consultant, you will work with senior leaders of our largest vendors to tackle their most critical Customer, Product, and Channel eCommerce issues. You will use your customer understanding and industry insight to...