AMAZON UK-1
Cambridge, UK
Interested in improving the technology and features powering Alexa? Come work on it. We are building the speech and language solutions behind Amazon Echo and other Alexa-enabled products and services. Alexa Data Services’ mission is to provide high-quality labelled data for machine learning (ML) technologies. Key job responsibilities As Team Manager, you will be responsible for : • Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality • Support hiring and training of new Associates • Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis • Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities • Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies • Track quality and utilization metrics • File and...