Focus Group
Birmingham, UK
3rd Line Engineer- Cloud Reporting to: Dedicated Service Desk Team Leader Location: Birmingham (primary), with options for Shoreham by Sea or Exeter Working Pattern: Hybrid, with periodic travel to Birmingham expected (Internal Job Level: Specialist) Salary- £40-45k Requirements At Focus Group , we're passionate about helping businesses stay connected, secure and productive through market-leading technology solutions. With continued growth, ambitious plans and a people-first culture, we've built an environment where talented technical professionals can develop their careers, expand their expertise and make a genuine impact. We're looking for an experienced 3rd Line Support Engineer with strong Azure and Microsoft 365 expertise to become a key technical specialist within our Managed Services team. As a 3rd Line Support Engineer, you'll take ownership of complex Microsoft 365 and Azure incidents and requests while acting as a senior technical escalation...