2 customer service jobs found in Basingstoke

What you’ll be doing As a qualified Contact Lens Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in store across our clinics and the wider store to support the day to day operations, reporting to the Store Manager/Hub Manager. Key responsibilities •    Using your passion for delivering patient care you'll work with colleagues to deliver a positive customer journey. •    Building longstanding relationships – not only with colleagues and customers but with healthcare professionals in the local community and explore the opportunities for delivering enhanced services  •    Using your up to date knowledge of Contact Lens technology and spectacle dispensing to train and develop the wider optical team.  •    Validating complex prescriptions and vulnerable groups and providing expert knowledge for patients with more specialist requirements.  •    Opportunity to supervise...

What you’ll be doing As a qualified Dispensing Optician, you will be providing a high level of customer care and expert advice to make a real difference to our customers and keep them coming back. You will work in one of our stores, reporting to the Store Manager. Key responsibilities •      Providing clinical support in store for regulated dispensing •      Inspiring your Optical team by sharing your knowledge to offer the very best service.   •      Listening to the needs of customers and offer expertise and advice. •      Helping our customers to choose the correct eyewear and offer guidance to ensure our customers receive the best product suited to their needs. •      Supporting the team to deliver an efficient model day and operational processes to ensure that the business trades legally. •      Providing expert knowledge for patients with more specialist requirements....