Hilton Worldwide, Inc.
Stafford Way, Birmingham B43, UK
Job Description Director of Operations - Embassy Suites by Hilton Birmingham (HOT0CB6V) Job Number: HOT0CB6V Work Locations Embassy Suites Birmingham 2300 Woodcrest Place Birmingham 35209 Position Summary The Director of Operations provides senior leadership for hotel operations with primary oversight of Front Office, Housekeeping, Guest Services, and Food & Beverage operations, including Embassy Suites' Made to Order Breakfast and Evening Reception. This role partners closely with the General Manager to ensure seamless hotel performance and serves as the primary operational leader during periods when executive oversight is required. The Director of Operations is responsible for driving guest satisfaction, operational excellence, financial performance, and team engagement through visible leadership, cross functional coordination, cross department collaboration, and disciplined execution. Key Responsibilities Hotel & Operational Leadership Provide senior...