2 jobs found in Swansea

As a Second Line Support Engineer at Veeqo, you will serve as a technical expert, diagnosing, investigating, and resolving escalated incident tickets to provide consistent and high-quality service to our customers. Key job responsibilities - Diagnose, investigate, and resolve escalated support tickets in a timely manner, providing consistent and high-quality technical support, implementing workarounds where appropriate. - Escalate complex issues or suspected system defects to the engineering team, providing detailed information and steps to reproduce the problem in order to facilitate timely resolution. - Develop internal documentation to help the support team improve their technical knowledge and troubleshooting skills. About the team Veeqo (https://www.veeqo.com/) is Amazon’s Free Shipping and Inventory Management Software, allowing Amazon sellers to manage orders across a range of ecommerce websites and marketplaces and purchases shipping labels with the lowest commercial rates...

Gas Engineer Job Summary: ASW Property Services Ltd is seeking a skilled Gas Engineer to join our team. As a Gas Engineer, you will be responsible for installing, maintaining, and repairing gas systems in residential and commercial buildings. Your expertise in gas systems and mechanical knowledge will be crucial in ensuring the safety and efficiency of gas installations. Responsibilities: - Install, maintain, and repair gas systems in accordance with safety regulations and industry standards - Conduct inspections to identify potential issues or malfunctions in gas systems - Perform routine maintenance tasks such as cleaning, lubricating, and adjusting gas equipment - Diagnose and troubleshoot gas system problems and provide effective solutions - Collaborate with other team members to ensure timely completion of projects - Keep accurate records of work performed, materials used, and time spent on each job - Provide excellent customer service by addressing client inquiries and...