9 customer service jobs found

Amazon's Brand Innovation Lab is looking for a skilled, customer-obsessed Visual Designer to craft brand-focused digital and visual experiences across Amazon's owned properties, devices, and external platforms. As a Visual Designer, you will develop visual campaign concepts and assets, and create exceptional UX/UI web experiences for the world's leading advertisers — applying rigorous design craft across the full customer journey. You are both imaginative and pragmatic, feeling comfortable delivering exceptional creatives in a fast-paced environment. You will collaborate with internal and external partners and stakeholders to integrate top standard craft and costumer experience into sponsorships offering. You are proactive and solution oriented with proven experience in moving projects from concept into successful execution. You identify design workflow gaps and turn them into scalable, repeatable visual solutions. You’ve proven you start with the customer and work backwards,...

Are you interested in shaping the future of entertainment? Prime Video is re-inventing how customers connect with their favourite shows, teams, and products by combining high-quality live streaming, immersive interactive features, and exclusive access to some of the world's most loved movies, TV series, and live sports. All from a single service available on the web, mobile, and TV in 240+ countries and territories around the world. And we're just getting started. The Prime Video UX team is seeking a customer-obsessed Senior UX Designer to join our Global Growth (Commerce) design team. This role will be responsible for defining, articulating, and championing the future vision for how our customers rent, buy, and subscribe to the best local content in their country. The right candidate leads with clarity and empathy, inspires others, and has a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic...

We're seeking a UX Designer with design systems expertise to support Fire TV and Tablet while also designing B2B workflows, enterprise tools for marketing experiences, and developer tools. This hybrid role combines deep design system knowledge (component building, use case documentation, Human Interface Guidelines) with hands-on product design for complex workflow and service design challenges. Key job responsibilities What You'll Do: Design Systems (60-70% of role) • Build Fire TV/Tablet-specific components and patterns (10-foot UI browsing, remote navigation, multi-window layouts) • Write use case documentation for components where micro-interactions differ by device (d-pad navigation, touch interactions, voice shortcuts) • Create Fire TV Human Interface Guidelines covering 10-foot UI patterns, remote navigation, and voice-first interactions • Build 3P developer documentation to enable self-service support • Consult with 18 designers on component usage, governance, and best...

Join us in shaping the future of Amazon's revolutionary products! As a Sr. Cultural Researcher on the Futures Insights team, which is part of Amazon's Devices and Services Experience Design organization, you'll play a pivotal role in informing mid-to-long term strategic planning (3-5 years) for next-generation and net-new device and service innovations. Your research will help the organization situate emerging technologies within a deep understanding of enduring and emerging human needs, cultural trends, and broader systems (e.g., STEEP analysis). Our work begins at the start of the design process, identifying insights and opportunities to drive humanity-centered innovation throughout. We collaborate with a variety of teams and functions in our work, driving efforts that are at times embedded within futures concept explorations or independent of them. We recognize that the combination of skills and experience required to do this work can take many forms. Maybe you're a design...

Amazon’s Brand Innovation Lab is looking for a talented and passionate Conceptual Creative (Art Director) to create one-of-a-kind campaigns for a wide range of brands across our European locales. You’ll partner with art directors, copywriters, designers, solutions managers, and producers to create first-class customer experiences both on and offline by innovating with the Amazon canvas (Prime Video, Alexa, Twitch, etc.). You’ll lead projects and own client relationships, focusing on creating work that benefits the end customer while pushing the creative envelope from brief to execution. This is a perm role. From ideation through launch, you will be responsible for delivering ambitious, insightful, and data-driven concepts that translate needs and constraints into customer-focused brand campaign ideas and solutions. You will be equally strong at concept and execution, articulating end-to-end experiences, and turning that vision into high-quality experiences. This could include video...

Design at Amazon has been growing steadily in reach and impact—from devices to fashion, delivery logistics to search and streaming video, from voice and sound to physical retail, and more—all while creating and cultivating experiences that touch Amazon customers everywhere, every day. Amazon design teams include every flavour of UI, UX, visual, motion, illustration, brand, and marketing design roles—as well as design technologists, researchers, writers, and more. Check out Amazon.design, and come build the future with us. This internship is 3 months in length, beginning in summer 2026. Please make sure your CV includes a link to your portfolio. Key job responsibilities • Collaborate with the team to deliver user experience designs • Design beautiful, thoughtful interfaces demonstrating visual craft • Create prototypes that demonstrate intuitive interaction patterns and micro-interactions • Develop product visualisations to communicate design concepts • Craft user-centered designs...

Amazon Developer is seeking a talented UX Designer to help shape the developer experience for building and submitting applications for Alexa devices. This role requires a strong foundation in user-centered design, technical understanding, and problem-solving skills to create intuitive workflows that empower developers to test and publish their apps seamlessly. This position is within the Devices & Services Experience Design (DXD) team. DXD is a multidisciplinary team passionate about discovering unanticipated needs, designing innovative products, and creating soulful experiences crafted with meticulous attention to detail. About Amazon Developer Amazon Developer provides tools, services, and resources that enable developers to build innovative experiences for Alexa-enabled devices. Our mission is to empower developers worldwide to create engaging applications that delight customers and expand the Alexa ecosystem. Key job responsibilities • Design user experiences for...

Elevated Shopping enhances the shopping experience through photography, video, graphic design, and usability design. With a global network of teams in North America, Europe, Asia, and the Middle East, Elevated Shopping focuses on fashion and product photography, photo retouching, graphic design, video and CGI production, automated image acquisition, and image support services. We continuously innovate and set new industry standards for showcasing millions of products across multiple global marketplaces. We are looking to hire an FTC Lead Stylist for a 13-month maternity leave cover (online portfolio is mandatory). Key job responsibilities • Develop distinct styling tone of voice aligned with brand identity and customer needs, influencing partner decisions for optimal outcomes • Create cohesive styling for digital channels, marketing, and social content that drives engagement and sales • Deliver product edits and seasonal styling direction for multiple brands across global...

This role sits at the intersection of conversational design and interaction design, focusing on evolving our Shopping AI. Key job responsibilities - Design Core Interactions: Create and evolve the interaction patterns and UI systems that power Amazon's conversational commerce experience - Build for Scale: Design solutions that work across multiple device types, countries, and contexts for hundreds of millions of customers - Collaborate Cross-Functionally: Work closely with Product, Research, Engineering, and Conversational Design teams