2 jobs found

Doing the right thing, even when nobody's watching? It's an iQ thing. iQ is one of the UK's biggest providers of student accommodation, committed to giving our 34,000 students in 85sites across 29 UK cities their best year yet. Our site-based customer service teams are bursting with independent thinkers and problem solvers who just love to make people's day. Sound like your cup of tea? Here's a bit about the role . . . As a Customer Service Advisor, you’ll make sure our students always feel at home. No two days are the same — you might be: Showing prospective students and their families around the site Managing parcels and post Logging maintenance requests Ensuring health and safety compliance Organising social events Handling customer complaints with care Supporting students with rent arrears in a proactive way And through it all, you’ll be part of the iQ family — a team that always has your back What makes a great...

Doing the right thing, even when nobody's watching? It's an iQ thing. This role is for 20 hours part time on a 3 month fixed term contract.  iQ is one of the UK's biggest providers of student accommodation, committed to giving our 34,000 students in 85sites across 29 UK cities their best year yet.   Our site-based customer service teams are bursting with independent thinkers and problem solvers who just love to make people's day.   Sound like your cup of tea? Here's a bit about the role . . .   Our Customer Service Advisors make sure the students who stay with us always feel at home. Whilst no two days are ever the same at iQ, this role includes showing prospective students and their families around the site, parcel / post management, logging maintenance requests and making sure our sites are fully health and safety compliant. You will be involved in organising social events and you will need to handle any customer complaints sensitively and ensure any rent arrears...