2 head of dynamics jobs found

We’re Hiring – Technical Support Advisor 2nd Line Telco Salary – up to £29,000 (DOE) Location – Based out of either Shoreham, Exeter or Manchester Hybrid working- 3 days in the office 2 wfh About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,4000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: Working as a Technical Support Advisor 2nd Line Telco , you'll provide a first-class service to Focus Group customers through handling of 2nd line service queries as part of our Product Services team. You'll provide advanced technical support and issue resolution. Key Responsibilities: Responsible for cases functionally escalated from 1st line, ensuring these are assigned and progressed in priority order. Be available for overflow calls from the 1st line team and as a minimum, to meet any agreed personal call targets. To...

Customer Support Assistant at urbanest Location: London Salary starting: £27, 100 per annum. Hours: 37.5 hours per week. Customer Support Assistant work 5 days out of 7, between the hours of 7:30am - 8:30pm. Weekends and bank holidays will be required on a rota basis. We are looking for a friendly and proactive Customer Support Assistant to be the first point of contact for our residents and guests. This role is key to ensuring residents receive outstanding service and support, helping create a positive living environment. Key Responsibilities as Customer Support Assistant: Provide excellent customer service to residents, guests, and university partners. Solve resident problems, including communicating maintenance issues to the team. Assist with parcels, loaning items, and running social events in partnership with universities. Building walks - Perform checks and inspections in communal areas, including plant rooms, lifts, rotate bins in the bin store room...