3 customer service executive jobs found

AWS is seeking a Principal Customer Success Specialist - Gen AI to transform how organizations plan, execute, and operate their businesses through adoption of Amazon Quick and AWS's generative AI platform. This is a senior individual contributor role within the AWS Specialists & Partners (ASP) Customer Success Center of Excellence, requiring a combination of executive-level strategic vision and practical credibility to help customers fundamentally reimagine their business processes using AI. Amazon Quick is AWS's enterprise AI platform that enables organizations to transform how work gets done, from knowledge management and research to decision-making and operational workflows. This role focuses on helping customers move beyond AI experimentation to systematic business process reinvention at enterprise scale. You will define the methodologies, frameworks, and repeatable models that shape how AWS and its customers approach AI-powered business planning, execution, and operation...

As a Data Solutions Lead Senior Manager you will oversee a diverse team of Data Collection owners across four sites in Europe. Your teams will be responsible for end to end execution of high impact data collections that drive improvement of General Intelligence models. You'll drive business value by ensuring your team is working efficiently and in an agile manager, tabling new approaches for our business to improve its speed and quality. You will have the technical acumen to step in and take control of high priority or challenging collections, delighting our customers and deliver meaningful change at global scope. What You'll Do: Manage and monitor your teams performance, creating a culture of ownership and agility in ambiguous situations Bring structure to fast paced and challenging work Own global program improvement initiatives for the Data Collection Excellence Organization Coordinate across global teams, influencing stakeholders to ensure effective and expedient delivery...

*Company Background * Parcel2Go is the UK’s leading parcel delivery marketplace, connecting over 2 million customers and shipping more than 30 million parcels each year. We help individuals, micro-businesses, and growing sellers send parcels smarter by offering choice, convenience, and competitive pricing through a single platform. As the business evolves, our focus is increasingly on higher-volume senders and shippers, including micro-SMEs and marketplace sellers who send parcels frequently and at scale. Through products such as SmartSend, we enable these customers to integrate shipping into their day-to-day operations, making Parcel2Go a long-term partner rather than a one-off solution. *Why Join Us? * * *Ownership:* Take full responsibility for the CRM strategy across a high-volume, multi-brand business. * *Strategic impact: *CRM is a core growth lever as we pivot towards higher-value, higher-frequency senders. * *Culture of innovation:* Drive creative strategies and...