34 jobs found in Swansea

The shift pattern for this role is Monday through Friday, with Saturday and Sunday as rest days. . This isn't a typical support role. As Seller Support Advisor, you'll be a trusted partner to e-commerce businesses, from growing independent retailers to established multi-channel brands, helping them get the most out of Veeqo and unlock their full potential on Amazon. You'll work directly with business owners and their teams, solving complex operational challenges, shaping how we support our sellers, and collaborating across a wide range of internal teams including 2nd Line Engineers, Technical Writers, the Seller Success team, and Sales. You'll also have the opportunity to join on-site visits at seller businesses, helping them launch with Veeqo, unblock critical issues, and build lasting partnerships in person. Beyond day-to-day support, you'll have dedicated time to contribute to meaningful projects: from trend analysis and process improvement to exploring how AI can transform the...

We’re Hiring – Technical Support Advisor 2nd Line IT Salary – up to £33,000 (DOE) Location – Exeter Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: Working as a Technical Support Advisor 2nd Line IT, you'll be providing first-class service to Focus Group customers through handling of 2nd line service queries as part of our Managed Services...

Do you take pride in delivering excellent customer service?  Do you get satisfaction from a role that involves multi-tasking and finding solutions?  Do you enjoy organising and facilitating social events?  McCarthy Stone is the leading UK’s retirement living providers. We are looking for a  House Manager  to lead their estate at  Brindley Gardens, Wolverhampton. Hours : 30 hours per week Monday to Friday, working throughout the year.  Salary:   £22,557.60 ACTUAL plus benefits and bonus  Benefits:   Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 24 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets.    About the Role of a House Manager  We are seeking a customer...

Resident Experience Advisor Doing the right thing, even when nobody’s watching? It’s an iQ thing. iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 35,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day. Sound like your cup of tea? Here’s a bit about the role… About the role As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same. You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across all core areas so you can work confidently and...

Technical Support Engineer – Cloud & AI Voice Systems | Competitive Salary Cloud Communications Provider | AI Voice Technology | Remote Role Take ownership of cloud telephony and AI voice systems in a hands-on technical role. You’ll deliver expert remote support, configure cloud platforms, and ensure customers get seamless, reliable service—helping them get the most from their AI voice solutions. What You’ll Do Remote Support & Troubleshooting Resolve customer issues across cloud telephony and AI voice platforms. Handle helpdesk calls, emails, and tickets with speed and clarity. Escalate complex cases while maintaining full ownership until resolution. Cloud & AI System Configuration Deploy and configure customer systems remotely, including users, call routing, and integrations. Set up and optimise AI voice agents and automated workflows. Test systems thoroughly and document all configurations. Customer Success & Training...

Customer Support – Telecoms Zest4 (a Focus Group Company) Wilmslow, Cheshire Hybrid after probation £26,100 + company bonus Start your telecoms career somewhere that will actually invest in you. If you're organised, curious about technology and ready to build a career in one of the fastest-growing areas of the industry — this could be the perfect next step. Zest4, part of the $1bn-valued Focus Group family, is looking for a Customer Support Adviser to join our Cloud & Connectivity team at our Wilmslow office. You don't need a deep technical background — just the right attitude and a willingness to learn. We'll handle the rest with a full structured training programme. What you'll be doing Processing orders across our Cloud & Connectivity product range, including VoIP telephony and fixed line broadband Keeping customers updated on order progress and appointments Accurately inputting data into network and billing systems Providing customer...

Do you take pride in delivering excellent customer service?  Do you get satisfaction from a role that involves multi-tasking and finding solutions?  Do you enjoy organising and facilitating social events?  McCarthy Stone is the leading UK’s retirement living providers. We are looking for a  House Manager  to lead their estate at  Earls Grange, Burscough. Hours : 35 hours per week Monday to Friday, working throughout the year.  Salary:  £26,317.20 ACTUAL plus benefits and bonus  Benefits:   Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 24 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets.    About the Role of a House Manager  We are seeking a customer centric...

Resident Experience Advisor This is a part time role for 20 hours Doing the right thing, even when nobody’s watching? It’s an iQ thing. iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 35,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day. Sound like your cup of tea? Here’s a bit about the role… About the role As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same. You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across all core areas...

Job Profile: Client Support Administrator   Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land’s End to John O’Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge. We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers We're looking a Client Support Administrator to work across our Cladding and Technical Query PVQ Teams in Central Operations. The successful candidate will be working across two small teams under the Central Operations...

Job Profile: Client Support Administrator   Trading since 1989, e.surv Chartered Surveyors is the UK's number one residential surveyor and the largest provider of property risk expertise and residential surveying services. To put it into numbers, we complete more than one property inspection every 12 seconds and employ over 600 surveyors from Land’s End to John O’Groats and Northern Ireland. This gives us the flexibility to offer nationwide coverage combined with invaluable local knowledge. We're part of the LSL Property Services Group PLC, which includes household names Your Move and Reeds Rains as well as the mortgage network PRIMIS. We work with lenders, intermediaries, social housing entities and estate agents in addition to private customers We're looking a Client Support Administrator to work across our Cladding and Technical Query PVQ Teams in Central Operations. The successful candidate will be working across two small teams under the Central Operations...

We’re Hiring – Technical Support Advisor 2nd Line IT Salary – up to £33,000 (DOE) Location – Manchester Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. Job Purpose: We are seeking a Technical Support Advisor 2nd Line IT to join Matrix247, a Focus Group company. In this role, you'll provide a first-class service to our customers by managing escalated queries, delivering advanced troubleshooting, and ensuring effective resolutions. Working across the Microsoft ecosystem, including Microsoft 365, Azure AD/Entra ID, and Windows Server, you'll play a key part in maintaining a seamless,...

*Company Background * Parcel2Go is the UK’s leading parcel delivery marketplace, connecting over 2 million customers and shipping more than 30 million parcels each year. We help individuals, micro-businesses, and growing sellers send parcels smarter by offering choice, convenience, and competitive pricing through a single platform. As the business evolves, our focus is increasingly on higher-volume senders and shippers, including micro-SMEs and marketplace sellers who send parcels frequently and at scale. Through products such as SmartSend, we enable these customers to integrate shipping into their day-to-day operations, making Parcel2Go a long-term partner rather than a one-off solution. *Why Join Us? * * *Ownership:* Take full responsibility for the CRM strategy across a high-volume, multi-brand business. * *Strategic impact: *CRM is a core growth lever as we pivot towards higher-value, higher-frequency senders. * *Culture of innovation:* Drive creative strategies and...

Maybourne will be exhibiting at the London Job Show at Westfield London, where they will be recruiting for a range of roles. Including: Guest Services Supervisor   At the London Job Show you can meet the Maybourne team and apply directly.   A great opportunity to build rapport with the hiring managers and boost your chances of being invited for an interview. The employers can learn more about you. You can learn more about the employers!   The London Job Show is a FREE event and is open to everyone. Some of the region's best employers are attending with thousands of vacancies available.   London Job Show | Westfield London 17th & 18th October 2025 11am - 5pm on both days   There are opportunities for individuals of all ages and all levels of experience.

Customer Support Assistant at urbanest Location: London Salary starting: £27, 100 per annum. Hours: 37.5 hours per week. Customer Support Assistant work 5 days out of 7, between the hours of 7:30am - 8:30pm. Weekends and bank holidays will be required on a rota basis. We are looking for a friendly and proactive Customer Support Assistant to be the first point of contact for our residents and guests. This role is key to ensuring residents receive outstanding service and support, helping create a positive living environment. Key Responsibilities as Customer Support Assistant: Provide excellent customer service to residents, guests, and university partners. Solve resident problems, including communicating maintenance issues to the team. Assist with parcels, loaning items, and running social events in partnership with universities. Building walks - Perform checks and inspections in communal areas, including plant rooms, lifts, rotate bins in the bin store room...

A fast-paced, engaging, and rewarding role within one of the company’s largest departments. With rapid growth across the team, there are excellent opportunities for career progression. The Customer Care role is integral to the business, offering exposure to all aspects of the property industry, including sales, lettings, and property management. You’ll gain a comprehensive understanding of the sector and quickly develop the knowledge and skills needed to build a successful career in estate agency. Location: Vauxhall / Clapham Junction (May 2026) Hours: Full-time, office-based, working shift patterns of 8am–5pm or 11am–8pm, including two weekend shifts per month. What’s in it for you? - Unlimited Earning Potential: With an uncapped commission structure, your earning potential is truly limitless. Expect to earn between £30k-£40k OTE in your first year. - No Experience? No Problem: As the only Estate Agents in the UK to be OFSTED regulated, we provide industry-leading...

Amazon's Customer Service (CS) department is seeking an experienced Program Manager to join the WW Quality and Escalations team to support Service Improvements. You will be responsible for driving a high-visibility CS program that will directly impact the WW Service Experience of our customers. You will be responsible for owning the creation, collection and implementation of service improvement initiatives that support WW CS in raising the bar on how we interact and support our customers. You must be an experienced Program Manager who has owned and delivered complex programs that interact with senior stakeholders across multiple different business organisations. You will be comfortable in a fast-paced multi-tasked environment, with the ability to define, design and drive the program’s vision and roadmap. An expert collaborator you will be comfortable to negotiate with key business partners and teams across multiple functions to gain alignment on program vision, project selection...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Customer Service team provides support to a wide range of external customers helping them understand the benefits and capabilities of the AWS’s Cloud Computing Services. This team focuses on assisting customers with account and billing related inquiries, and interfaces with internal Amazon organizations to provide the perspective of the Voice of the Customer. As a Technical Customer Service Representative, you'll engage with Enterprise level customers, providing training, support and analysis for their billing and account concerns. You will work with the other members of the AWS Enterprise team including Technical Account Managers, Sales and Solution Architects. You will be the Subject Matter Expert on Enterprise Account and Billing issues,...

Overview: Would you like to help enrich the lives of learners around the world?     At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes.      What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, central governments and other professional institutions to enrich the lives of learners.     RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources).      RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a...

Job Description: Job Purpose The Systems Operations Analyst will provide immediate assistance (by phone) to traders, back office, support personnel and IT staff in an effort to achieve the highest customer satisfaction and minimize the impact of IT related problems. The Systems Operations Analyst must be a motivated team player that can see projects to completion, work independently, and be willing to assist other staff in areas not specific to their duties.    The Systems Operations Analyst is not a typical NOC/helpdesk role—it is part of a highly specialized support organization that is responsible for the daily operations of multiple industry leading trading exchanges and clearing systems.  This is a customer-facing position that requires identifying, troubleshooting, and resolving both internal system problems, as well as external customer-related IT issues. The role requires a blend of general technical and business knowledge, as well as a comprehensive understanding of...

Overview: Would you like to help enrich the lives of learners around the world?     At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 20 million students and improving educational outcomes worldwide.   What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, governments, and professional organisations globally to make learning more accessible, more engaging, and more impactful.     RM operates through three divisions: Assessment (digital assessment and marking solutions), Technology (managed services, hardware, and software for schools), and TTS (educational resources).      RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges to deliver a technology environment that improves learning outcomes and makes the most of IT...