6 jobs found in Newcastle-under-Lyme

Doing the right thing, even when nobody's watching? It's an iQ thing. This is a part time role for 30 hours. iQ is one of the UK's biggest providers of student accommodation, committed to giving our 34,000 students in 85sites across 29 UK cities their best year yet. Our site-based customer service teams are bursting with independent thinkers and problem solvers who just love to make people's day. Sound like your cup of tea? Here's a bit about the role . . . As a Customer Service Advisor, you’ll make sure our students always feel at home. No two days are the same — you might be: Showing prospective students and their families around the site Managing parcels and post Logging maintenance requests Ensuring health and safety compliance Organising social events Handling customer complaints with care Supporting students with rent arrears in a proactive way And through it all, you’ll be part of the iQ family — a team that...

Doing the right thing, even when nobody's watching? It's an iQ thing. iQ is one of the UK's biggest providers of student accommodation, committed to giving our 34,000 students in 85sites across 29 UK cities their best year yet. Our site-based customer service teams are bursting with independent thinkers and problem solvers who just love to make people's day. Sound like your cup of tea? Here's a bit about the role . . . As a Customer Service Advisor, you’ll make sure our students always feel at home. No two days are the same — you might be: Showing prospective students and their families around the site Managing parcels and post Logging maintenance requests Ensuring health and safety compliance Organising social events Handling customer complaints with care Supporting students with rent arrears in a proactive way And through it all, you’ll be part of the iQ family — a team that always has your back What makes a great...

Doing the right thing, even when nobody's watching? It's an iQ thing. This is a part time role for 24 hours per week between Monday - Friday.  iQ is one of the UK's biggest providers of student accommodation, committed to giving our 34,000 students in 85sites across 29 UK cities their best year yet. Our site-based customer service teams are bursting with independent thinkers and problem solvers who just love to make people's day. Sound like your cup of tea? Here's a bit about the role . . . As a Customer Service Advisor, you’ll make sure our students always feel at home. No two days are the same — you might be: Showing prospective students and their families around the site Managing parcels and post Logging maintenance requests Ensuring health and safety compliance Organising social events Handling customer complaints with care Supporting students with rent arrears in a proactive way And through it all, you’ll be part...

Customer Onboarding & Transition Specialist Hybrid Working ideally from Shoreham-by-Sea Head Office Potential to work from other offices: Exeter/Birmingham/Manchester Some UK-wide customer travel expected Salary £40,000 - £45,000 + Benefits Own the journey that sets customers up for success The first 90 days of a customer relationship are critical. We're looking for someone who can orchestrate seamless transitions for businesses moving their IT Managed Services to Focus Group – combining technical knowledge, project coordination, and genuine customer focus to ensure every onboarding is exceptional. What you'll actually do You'll be the person responsible for taking new customers from signed contract to fully integrated, confident service users. This isn't just project management or technical delivery – it's complete ownership of customer success during the most critical phase of their journey with us. You'll lead end-to-end transitions from incumbent providers,...

We’re Hiring – Technical Support Advisor 2nd Line IT Salary – £28,000 Location – Birmingham (Hybrid 3 office / 2 home) Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: Working as a Technical Support Advisor 2nd Line IT , you'll provide a first-class service to Focus Group customers through handling of 2nd line service queries as part of our...

We’re Hiring – Service Delivery Manager Salary – up to £60,000 (DOE) Location - Birmingham with occasional travel to customer sites Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: We're hiring a Service Delivery Manager to lead the delivery of IT services for key customer accounts. Acting as the primary point of contact, you'll ensure service...