2 jobs found in Birkenhead

*Company Background * Parcel2Go is the UK’s leading parcel delivery marketplace, connecting over 2 million customers and shipping more than 30 million parcels each year. We help individuals, micro-businesses, and growing sellers send parcels smarter by offering choice, convenience, and competitive pricing through a single platform. As the business evolves, our focus is increasingly on higher-volume senders and shippers, including micro-SMEs and marketplace sellers who send parcels frequently and at scale. Through products such as SmartSend, we enable these customers to integrate shipping into their day-to-day operations, making Parcel2Go a long-term partner rather than a one-off solution. *Why Join Us? * * *Ownership:* Take full responsibility for the CRM strategy across a high-volume, multi-brand business. * *Strategic impact: *CRM is a core growth lever as we pivot towards higher-value, higher-frequency senders. * *Culture of innovation:* Drive creative strategies and...

We’re Hiring – Technical Support Advisor 2nd Line IT Salary – up to £33,000 (DOE) Location – Manchester Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. Job Purpose: We are seeking a Technical Support Advisor 2nd Line IT to join Matrix247, a Focus Group company. In this role, you'll provide a first-class service to our customers by managing escalated queries, delivering advanced troubleshooting, and ensuring effective resolutions. Working across the Microsoft ecosystem, including Microsoft 365, Azure AD/Entra ID, and Windows Server, you'll play a key part in maintaining a seamless,...