6 jobs found in Belper

Providing excellent service every time is part of our mission to become the world’s most customer-centric company. As a Support & Ops Specialist you exemplify our Customer Service Mission Statement by using operational expertise to assist the UK network with technical skills, process improvement initiatives and customer escalations. Key job responsibilities - Listen closely to customers; understand, paraphrase and prioritise customer needs before providing appropriate solutions - Communicate with customers using verbal and written communication methods, ensuring accuracy and concision. - Utilise conflict resolution and decision making skills as applicable to customer, demonstrate highly effective listening skills and patience - Be aware of and adhere to applicable company policies when dealing with customer interactions - Facilitate flow of information between Amazon Freight and our external customers, proactively resolving any potential issues that impacts customer...

Resident Experience Advisor This is a part time role for 20 hours Doing the right thing, even when nobody’s watching? It’s an iQ thing. iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 35,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day. Sound like your cup of tea? Here’s a bit about the role… About the role As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same. You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across all core areas...

Technical Support Engineer – Cloud & AI Voice Systems | Competitive Salary Cloud Communications Provider | AI Voice Technology | Remote Role Take ownership of cloud telephony and AI voice systems in a hands-on technical role. You’ll deliver expert remote support, configure cloud platforms, and ensure customers get seamless, reliable service—helping them get the most from their AI voice solutions. What You’ll Do Remote Support & Troubleshooting Resolve customer issues across cloud telephony and AI voice platforms. Handle helpdesk calls, emails, and tickets with speed and clarity. Escalate complex cases while maintaining full ownership until resolution. Cloud & AI System Configuration Deploy and configure customer systems remotely, including users, call routing, and integrations. Set up and optimise AI voice agents and automated workflows. Test systems thoroughly and document all configurations. Customer Success & Training...

Do you take pride in delivering excellent customer service?  Do you get satisfaction from a role that involves multi-tasking and finding solutions?  Do you enjoy organising and facilitating social events?  McCarthy Stone is the leading UK’s retirement living providers. We are looking for a  House Manager  to lead their estate at  Brindley Gardens, Wolverhampton. Hours : 30 hours per week Monday to Friday, working throughout the year.  Salary:   £22,557.60 ACTUAL plus benefits and bonus  Benefits:   Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 24 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets.    About the Role of a House Manager  We are seeking a customer...

Resident Experience Advisor Doing the right thing, even when nobody’s watching? It’s an iQ thing. iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 35,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day. Sound like your cup of tea? Here’s a bit about the role… About the role As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same. You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across all core areas so you can work confidently and...

Overview:   Would you like to help enrich the lives of learners around the world?      At RM, we’ve been pioneers of education technology since 1973. We provide technology and resources to the education sector, supporting over 10 million students worldwide. We work with over28,000 schools, nurseries, and education trusts in 115 countries to deliver customer-centric solutions that improve education outcomes.       What we do helps learners at all stages of their lives, from preschool to higher education and professional qualification; we partner with schools, examination boards, central governments and other professional institutions to enrich the lives of learners.      RM Group operates through three businesses: Technology (Managed Services, Software and Infrastructure for Schools), Assessment (Software and Services) and TTS (Educational Resources).       RM Technology is a market-leading supplier of ICT products and services to UK schools and colleges...