2 jobs found in Bellshill

Resident Experience Advisor This role is a part time role for 20 hours per week Doing the right thing, even when nobody’s watching? It’s an iQ thing. iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 37,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day. Sound like your cup of tea? Here’s a bit about the role… About the role As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same. You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across...

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly. Key job responsibilities - Place outbound calls to customers - Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed - Keep daily, weekly and monthly records of progress with customer queries - Follow Standard Operating Procedures and keep customer data secure - Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes A day in the life You’ll be based at one of our last-mile delivery warehouses, where...