£30,000 - £34,000 yearly
L&Q Group
Hybrid (London Luton Airport (LTN), Airport Way, Luton, UK)
Complaints Resolution Officer - 8216
Title: Complaints Resolution Officer* Contract Type: Permanent & Fixed term contracts
Hours: Full time, 35 hours, Monday – Friday, 8am-6pm
Salary: £34,381per annum (London weighted salary) or £30,386 per annum (Regional salary)
Grade: 6
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working)
Closing Date: 8th October 2026
Interview process: Assessment and 2 stage interview
Please click here for the role profile - Complaints Resolution Officer
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …...