L&Q Group
Hybrid
Title: Customer Escalation Officer
Contract Type: 1 x permanent 35 hours p/w 1 x FTC (12 months 35 hours p/w)
Salary: From £31,955 per annum (London weighted salary) or from £27,796 per annum (Regional salary), dependant on experience
Grade: 5
Reporting Office: London, Stratford or Manchester, Trafford
Persona: Agile Worker: 20% - 40% of contractual hours to be worked from reporting office/working location (hybrid working) with Thursday as the day to be worked at the reporting officer
Closing Date: 10th August 2026
Interview Date: 18th August 2026
Please click here for the role profile.
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more …
Early applications...