Focus Group
Birmingham, UK
2nd Line Support Engineer- Weekend shift pattern Location: Birmingham- 2/3 days per week in the office Salary £28-31k Working hours- Friday, Saturday, Sunday, Monday- working a shift pattern between the hours of 7am-7pm (Internal job level : Associate) At Focus Group, we're proud to be one of the UK's leading providers of IT, telecoms, connectivity and cybersecurity solutions. We support thousands of businesses across the country, combining technical expertise with a customer-first approach to deliver outstanding service and innovative technology solutions. We're looking for an experienced 2nd Line Support Engineer to join a dedicated customer support team, providing technical expertise on escalated incidents and service requests across Microsoft 365, Windows Server, desktop, networking and wireless technologies. This is not a traditional service desk role. You'll work alongside customer IT teams, Focus Group engineers and third-party suppliers to...