45 jobs found

Resident Experience Advisor Doing the right thing, even when nobody’s watching? It’s an iQ thing. iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 35,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day. Sound like your cup of tea? Here’s a bit about the role… About the role As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same. You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across all core areas so you can work confidently and...

Resident Experience Advisor This is a part time role for 20 hours Doing the right thing, even when nobody’s watching? It’s an iQ thing. iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 35,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day. Sound like your cup of tea? Here’s a bit about the role… About the role As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same. You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across all core areas...

Resident Experience Advisor This is a part time role fo 20 hours Doing the right thing, even when nobody’s watching? It’s an iQ thing. iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 35,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day. Sound like your cup of tea? Here’s a bit about the role… About the role As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same. You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across all core areas...

Resident Experience Advisor Doing the right thing, even when nobody’s watching? It’s an iQ thing. iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 35,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day. Sound like your cup of tea? Here’s a bit about the role… About the role As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same. You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across all core areas so you can work confidently and...

We’re Hiring – Technical Support Advisor 1st Line Salary – Up to £28,000 Location – Shoreham by Sea Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: In this role, you'll provide a first-class customer service to Focus Group customers through handling of first line service queries, as part of our Managed Services team. Key Responsibilities:...

We’re Hiring – Technical Support Advisor 2nd Line IT Salary – up to £33,000 (DOE) Location – Exeter Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. About Us: Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in the industry. Job Purpose: Working as a Technical Support Advisor 2nd Line IT, you'll be providing first-class service to Focus Group customers through handling of 2nd line service queries as part of our Managed Services...

Customer Support – Telecoms Zest4 (a Focus Group Company) Wilmslow, Cheshire Hybrid after probation £26,100 + company bonus Start your telecoms career somewhere that will actually invest in you. If you're organised, curious about technology and ready to build a career in one of the fastest-growing areas of the industry — this could be the perfect next step. Zest4, part of the $1bn-valued Focus Group family, is looking for a Customer Support Adviser to join our Cloud & Connectivity team at our Wilmslow office. You don't need a deep technical background — just the right attitude and a willingness to learn. We'll handle the rest with a full structured training programme. What you'll be doing Processing orders across our Cloud & Connectivity product range, including VoIP telephony and fixed line broadband Keeping customers updated on order progress and appointments Accurately inputting data into network and billing systems Providing customer...

We’re Hiring – Technical Support Advisor 2nd Line IT Salary – up to £33,000 (DOE) Location – Manchester Key Benefits: Generous Holidays:  Enjoy 24 days of holiday, plus bank holidays and a special day off for your birthday. Give Back:  Enjoy paid volunteering days to support causes you care about. Referral Rewards:  Benefit from our Refer a Friend scheme and earn money for bringing great talent to our team. Social Events:  Join in on regular social events and connect with your colleagues in a fun and relaxed environment. Job Purpose: We are seeking a Technical Support Advisor 2nd Line IT to join Matrix247, a Focus Group company. In this role, you'll provide a first-class service to our customers by managing escalated queries, delivering advanced troubleshooting, and ensuring effective resolutions. Working across the Microsoft ecosystem, including Microsoft 365, Azure AD/Entra ID, and Windows Server, you'll play a key part in maintaining a seamless,...

Resident Experience Advisor Doing the right thing, even when nobody’s watching? It’s an iQ thing. iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 35,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day. Sound like your cup of tea? Here’s a bit about the role… About the role As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same. You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across all core areas so you can work confidently and...

Do you take pride in delivering excellent customer service?  Do you get satisfaction from a role that involves multi-tasking and finding solutions?  Do you enjoy organising and facilitating social events?  McCarthy & Stone is the leading UK’s retirement living providers. We are looking for a  House Manager  to lead their estate at  Mallory Court, Skipton, North Yorkshire. Hours: 25 hours per week  Monday to Friday, working throughout the year.  Salary:  £18,798 ACTUAL   plus benefits and bonus  Benefits:   Group personal pension, life assurance, Employee Assist Scheme, and flexible working hours working in the most beautiful surroundings, generous annual leave (starts at 25 days and will rise to 28 days max (1 additional day per year) plus bank holidays), entitlement access to benefits platform offering discounted Gift Cards and eGifts and offers for leading brands including restaurants and supermarkets.    About the Role of a House Manager  We are...

We are seeking a proactive and detail-oriented Administrator to support our vibrant Lyle Court community in Edinburgh. This role is central to delivering exceptional service and seamless support alongside our Registered Estate Manager. Hourly Rate:  £13.01 per hour Hours:  30 hours per week, permanent contract, Monday to Friday. Key Responsibilities: Diary & Calendar Management:  Efficiently manage and coordinate appointments, meetings, and events for the Estate Manager and team. Invoicing & Financial Administration:  Prepare, issue, and track invoices using accounting software; manage petty cash and ensure accurate financial records. Rostering & Scheduling:  Oversee staff rotas, ensuring adequate coverage and compliance with staffing requirements. Communication & Correspondence:  Handle incoming and outgoing communications, including emails, phone calls, and postal mail. Document Management:  Maintain and organize physical and...

A fast-paced, engaging, and rewarding role within one of the company’s largest departments. With rapid growth across the team, there are excellent opportunities for career progression. The Customer Care role is integral to the business, offering exposure to all aspects of the property industry, including sales, lettings, and property management. You’ll gain a comprehensive understanding of the sector and quickly develop the knowledge and skills needed to build a successful career in estate agency. Location: Vauxhall / Clapham Junction (May 2026) Hours: Full-time, office-based, working shift patterns of 8am–5pm or 11am–8pm, including two weekend shifts per month. What’s in it for you? - Unlimited Earning Potential: With an uncapped commission structure, your earning potential is truly limitless. Expect to earn between £30k-£40k OTE in your first year. - No Experience? No Problem: As the only Estate Agents in the UK to be OFSTED regulated, we provide industry-leading...

The shift pattern for this role is Monday through Friday, with Saturday and Sunday as rest days. . This isn't a typical support role. As Seller Support Advisor, you'll be a trusted partner to e-commerce businesses, from growing independent retailers to established multi-channel brands, helping them get the most out of Veeqo and unlock their full potential on Amazon. You'll work directly with business owners and their teams, solving complex operational challenges, shaping how we support our sellers, and collaborating across a wide range of internal teams including 2nd Line Engineers, Technical Writers, the Seller Success team, and Sales. You'll also have the opportunity to join on-site visits at seller businesses, helping them launch with Veeqo, unblock critical issues, and build lasting partnerships in person. Beyond day-to-day support, you'll have dedicated time to contribute to meaningful projects: from trend analysis and process improvement to exploring how AI can transform the...

Job title – Customer Service Delivery Station Liaison Location - D PN1 - Unit A&B Woodlands Indstril Storage Estate,Longtown, 1N51, Carlisle, CA6 5TR Pay Rate - £12.70 Shift - Wednesday-Saturday 10:00-20:45pm Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation and deliver the exceptional support experience our customers love. What will you do as a Delivery Station Liaison? You will provide the best in class customer service from within our delivery station by...

************************************************************ This role requires Swedish language proficiency ************************************************************ Role:  Swedish speaking Customer Service Associate Job Type:  12 month fixed-term contract, full time 40 hours per week Location:  United Kingdom (virtual, work from home in the UK at your registered home address) Pay Rate:  Pay Rate:  £14.05 per hour + £1 per hour language premium  Start date:  25th  May 2026 Our mission at Amazon is to be Earth’s most customer-centric company, and our award-winning Customer Service team is a key part of achieving that goal. Doing our best for our customers is where we get our energy, and that’s why you’ll find we approach things differently here. You won’t be asked to read from a script or learn dialogue by heart. Instead, we’ll provide you with the training you need to problem solve for our customers. You’ll bring your unique personality to every customer conversation...

As a Data Solutions Lead Senior Manager you will oversee a diverse team of Data Collection owners across four sites in Europe. Your teams will be responsible for end to end execution of high impact data collections that drive improvement of General Intelligence models. You'll drive business value by ensuring your team is working efficiently and in an agile manager, tabling new approaches for our business to improve its speed and quality. You will have the technical acumen to step in and take control of high priority or challenging collections, delighting our customers and deliver meaningful change at global scope. What You'll Do: Manage and monitor your teams performance, creating a culture of ownership and agility in ambiguous situations Bring structure to fast paced and challenging work Own global program improvement initiatives for the Data Collection Excellence Organization Coordinate across global teams, influencing stakeholders to ensure effective and expedient delivery...

Amazon's Customer Service (CS) department is seeking an experienced Program Manager to join the WW Quality and Escalations team to support Service Improvements. You will be responsible for driving a high-visibility CS program that will directly impact the WW Service Experience of our customers. You will be responsible for owning the creation, collection and implementation of service improvement initiatives that support WW CS in raising the bar on how we interact and support our customers. You must be an experienced Program Manager who has owned and delivered complex programs that interact with senior stakeholders across multiple different business organisations. You will be comfortable in a fast-paced multi-tasked environment, with the ability to define, design and drive the program’s vision and roadmap. An expert collaborator you will be comfortable to negotiate with key business partners and teams across multiple functions to gain alignment on program vision, project selection...

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Customer Service team provides support to a wide range of external customers helping them understand the benefits and capabilities of the AWS’s Cloud Computing Services. This team focuses on assisting customers with account and billing related inquiries, and interfaces with internal Amazon organizations to provide the perspective of the Voice of the Customer. As a Technical Customer Service Representative, you'll engage with Enterprise level customers, providing training, support and analysis for their billing and account concerns. You will work with the other members of the AWS Enterprise team including Technical Account Managers, Sales and Solution Architects. You will be the Subject Matter Expert on Enterprise Account and Billing issues,...

Do you take pride in delivering excellent customer service?  Do you get satisfaction from a role that involves multi-tasking and finding solutions?  Do you enjoy organising and facilitating social events?  McCarthy & Stone is the leading UK’s retirement living providers. We are looking for a   Concierge   to join our team at   Andrews Court, Beverley. Hours: 15 hours per week   Monday to Friday. We can be flexible around school hours.  Salary: £11,278.80 Benefits : Group personal pension, life assurance, Employee Assist Scheme,  and flexible working hours working in the most beautiful surroundings, generous annual leave entitlement.    About the Role of a Concierge We are seeking a customer centric Concierge to exemplify the high-quality customer standards that we are renowned for. Our Concierge's key role is to enhance our Homeowner’s quality of life and enable them to maintain their independence. This is a diverse role encompassing high level customer...

Resident Experience Advisor Doing the right thing, even when nobody’s watching? It’s an iQ thing. iQ is one of the UK’s biggest providers of student accommodation, committed to giving over 35,000 students across 86 sites and 29 cities their ‘Best Year Yet’. Our site-based teams are full of independent thinkers and problem solvers who love making people’s day. Sound like your cup of tea? Here’s a bit about the role… About the role As a Resident Experience Advisor (REA), you’ll be at the heart of daily life in our buildings. You’ll be the face of the reception area, you’ll welcome residents, support engaging events, keep our tech systems running smoothly and help create a community that feels like home. It’s a hands-on, people-focused role where no two days are the same. You’ll often be the first person residents and visitors meet on reception. You’ll work closely with the wider site team and receive training across all core areas so you can work confidently and...