14 customer service advisor jobs found

Are you a customer-obsessed builder with a passion for helping enterprises unlock transformative value from Generative AI? Do you combine deep technical proficiency in GenAI — foundation models, Amazon Bedrock, agentic architectures — with the business acumen to land AI transformation programmes tied to real customer outcomes? Do you thrive at the intersection of technology strategy and commercial execution? Join the EMEA Go-to-Market Specialist Team to lead the GenAI transformation agenda across one of AWS's highest-growth and most strategic domains. The Worldwide Specialist Organization (WWSO) is part of AWS Sales, Marketing, and Global Services (SMGS). We work backwards from our customers' most complex and business-critical problems to build and execute go-to-market plans that turn AWS ideas into multi-billion-dollar businesses. WWSO teams include business development, specialist solutions architecture, and go-to-market. This is a Principal-level GenAI GTM Specialist role...

We are seeking a Sr Customer Solutions Manager (CSM) to join our Global Energy Industries team to work with one or more of the largest Energy industry customers. In this highly visible position, the CSM is a thought leader that acts as a trusted customer advisor ensuring all AWS teams are working together effectively to deliver transformational outcomes for the customer. We help large global Energy organizations understand best practices around adopting advanced cloud-based solutions, and migrating existing workloads to the cloud. Together with customers we help shape and execute a strategy to build mindshare and broaden the use of AWS within energy firms. At AWS we value critical thinking, self-motivation, and the ability to deal with ambiguity. We love people who innovate, use data to make decisions, and can express themselves thoughtfully. Are you passionate about shaping the future of the Energy industry by translating customer’s objectives to actions that realize long-term...

Does helping Solutions Architects and Customer Solutions Managers succeed, solving complex technical challenges, and delivering results with data-driven insights and thoughtful collaboration alongside a talented team reflect your strengths? Picture yourself at the forefront of AWS technical innovation, where your enablement strategies directly equip and enable technical field teams to transform how they serve customers and accelerate the delivery of customer outcomes. Amazon Web Services is continuing to pioneer and transform our workforce and Worldwide Field Enablement is seeking a Technical Enablement Lead to equip and enable Solutions Architects and Customer Solutions Managers with the right tools, training, coaching, processes, & other enablement programs that enable AWS teams to better serve customers and grow the business. This role encompasses both designing project plans that will accelerate each initiative, while also tactically implementing each program individually...

Amazon Web Services (AWS) is the pioneer and recognized leader in Cloud Computing. Our web services provide a platform for IT infrastructure in-the-cloud that is used by hundreds of thousands of developers and businesses around the world. The EMEA AWS Global Sales (AGS) Strategy Team architects the future of cloud computing across EMEA, influencing how thousands of organizations - from innovative startups to Fortune 500 companies - leverage AWS's 200+ services to transform their businesses. These strategic initiatives help define how AWS serves millions of customers across diverse markets and industries, driving cloud adoption and digital transformation across the region. In the EMEA Strategy team, we work closely with our internal business leaders to glean their knowledge, incorporate data from external sources, and develop our own insights to inform and drive change across our EMEA sales organization. As we operate in a hypergrowth environment where speed meets scale, you'll help...

As an Amazon Web Services (AWS) Sr. Customer Solutions Manager, you will be responsible for helping to guide the largest and most complex AWS UK&I customers along their multi-year journey to the cloud. In this new, highly visible position, you will ensure that all AWS teams are working together effectively and efficiently to deliver outcomes for the customer. In the role, you will be a critical partner to our UK&I customers, leveraging your delivery experience with large scale transformations and helping shepherd them through their stages of AWS adoption. Guiding the customer through the operational, educational and governance aspects of a successful AWS cloud journey. You will interface with customer and AWS leadership, driving collaboration between the other core account groups (Sales, Support, Solutions Architecture and Professional Services), product/engineering teams, and customer teams, planning and supporting major workload migrations. You will translate strategic...

This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges. AWS is one of Amazon’s fastest growing businesses, servicing millions of customers in more than 190 countries, reshaping the way global enterprises consume information technology and powering the developers who are building the next generation of global industry leaders. AWS customers include some of the most innovative startups like Netflix, Pinterest, Airbnb, and Instagram as well as some of the largest global enterprises like Shell International, Unilever, Hitachi, Sharp, Bristol-Myers...

Amazon Web Services (AWS) is seeking an experienced sales professional to manage and grow our global business relationship with one of the world’s largest entertainment companies. This Global Account Manager role focuses on the customer’s EMEA lines of business, driving revenue growth, building C-level relationships, and developing comprehensive account strategies that align AWS cloud solutions with the customer's business transformation goals. The ideal candidate brings deep media and entertainment industry knowledge, proven enterprise sales expertise, and the ability to engage key stakeholders in business outcome-driven conversations. You will pursue net new line-of-business customer relationships, develop and manage net new opportunities, engage resources to support opportunities, and leverage AWS senior leadership to advance partnership discussions while maintaining a trusted advisor relationship at all levels of the customer organization. Key job responsibilities The Global...

Senior Account Executive, Amazon Business EU Public Sector - Non-Profit. Customers rely on Amazon for convenient access to millions of products delivered right to their doorstep. The Amazon Business team is reimagining that experience to fit the specific needs of the EU’s most impactful Non-Profits — the organizations whose mission is to care for others. From national emergency response charities and Europe’s largest social care providers to housing associations supporting vulnerable communities, hospices, homelessness charities, and sports associations — these customers exist to help people, and we exist to help them do more of it. Amazon Business helps Non-Profits reshape their procurement with cost and time savings, greater productivity, and insightful purchasing analytics. Customers benefit from a curated site experience, Business Prime, business-only pricing and selection, multi-user accounts, approvals workflows, purchasing system integrations, payment solutions, dedicated...

Are you passionate about the future of transportation and helping organisations transform how they deliver critical infrastructure and mobility services? Do you have the business acumen and technology leadership background necessary to help establish Amazon Web Services (AWS) as a key technology platform provider across the UK's roads, regulatory, and regional transport sectors? This is an exciting opportunity to drive growth and shape the future of cloud-native technology adoption across some of the UK's most strategically important transport organisations — including the Department for Transport, National Highways, Transport for London, Transport for Greater Manchester, Transport for West Midlands, DVLA, and DVSA. You will be joining at a pivotal moment as the UK Government invests £24 billion in motorways and local roads (2026-2030) and city region transport authorities lead a £15.6 billion regional investment programme. Your role will be to help these organisations harness...

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for...

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for...

Amazon Ads creates customer-focused search and advertising solutions and technologies. Our Ad Tech team builds the technology infrastructure and ad serving systems to manage billions of advertising queries every day. The result is better quality advertising for publishers and more relevant ads for customers. Our infrastructure supports millions of Internet users and handles billions of queries per day, all delivered in milliseconds. Our data platform processes massive data sets to develop business intelligence and analytics that are critical for the efficiency and profitability of our advertising business. In this organisation you’ll experience the benefits of working in a dynamic, entrepreneurial environment, while leveraging the resources of Amazon. We provide a highly customer-obsessed, team-oriented environment in our offices located in London, San Francisco, Santa Monica and New York City. We are seeking a Strategic Account Manager to join the Amazon Publisher Services team to...

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for...

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You’ll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for...