2 engineer jobs found

Reporting to the Service Coordinator Team Leader the Service Coordinator plays a pivotal role in ensuring the engineers workload is planned and scheduled to give the best service delivery to all customers.  With a positive attitude and can-do attitude, the Service Coordinator will build relationships easily ensuring the best interests of the company are maintained.   The main responsibilities of the Service Coordinator are set out below but are not exhaustive:   Be first point of call for incoming service calls ensuring all calls are answered within a timely manner  Regularly updates customers on all ongoing issues  Recognise the urgency of each service request Work with customers to schedule service calls and follow up ensuring efficient planning of engineers and workloads Communicates the correct information to engineers to assist with their daily work Ensure that all service issues are logged and raised with the relevant department Keeps track of all service...

Role : Membership and Professional Standards Officer Location : London / Remote Hybrid (candidates must be based in London and able to attend the London office at least 2 days per week) Reports to : Membership and Professional Standards Manager Salary : £30,000 per annum Contract Type : Permanent, Full-Time Purpose: The Membership Officer supports the delivery of RINA's membership services by managing front line membership processes and providing operational and administrative support for professional membership applications, registrations, renewals, and member progression. The role ensures smooth workflows and accurate record keeping, while supporting the Membership Committee in its decision making processes. Key Responsibilities Membership Services: Support Membership objectives, growth and administration including, but not limited to, updating membership CRM, onboarding, renewal, retention, and lapsed member campaigns. Provide administration...