DS Smith
Caerphilly, UK
About the role We are looking for a proactive and detail-driven Customer Invoicing Administrator - Self Bill to join our Accounts Receivable team. This role is central to ensuring accurate, timely, and compliant invoicing for our self-bill customers. You will work closely with internal teams and external partners to maintain invoice integrity, resolve discrepancies, and support efficient cash collection processes. This is a great opportunity for someone who thrives in a fast-paced environment, enjoys problem-solving, and is passionate about delivering an exceptional internal and external customer experience. What you'll be doing Manage the end-to-end self-billing process for allocated customer accounts. Ensure invoices are generated accurately and in line with agreed contractual terms. Validate customer-provided data and reconcile any discrepancies promptly. Maintain accurate records and audit trails for compliance and reporting. Collaborate with...