Focus Group
Shoreham-by-Sea, UK
Mobile Billing Specialist Shoreham-by-Sea (2 days per week in office) Full-time | Permanent About the Role We’re looking for a highly organised and detail-driven Mobile Billing Specialist to join our growing team. This role sits at the heart of the mobile operation, co-managing day-to-day billing activities across internal and external systems. Working in a fast-paced environment, you’ll collaborate closely with account managers, provisioning teams, suppliers, and wider billing teams to ensure billing accuracy, efficiency, and continuous improvement. This is a fantastic opportunity to build deep expertise across billing systems, supplier management, and cross-functional operations. Key Responsibilities Manage and respond to queries within the billing mailbox, ensuring timely and professional communication Perform weekly bill run checks, identifying and resolving issues such as unallocated usage, missing services, and incorrect data Review Profit & Loss...