People and Culture Coordinator

Job Title: People and Culture Coordinator

Location: Based in Islington (10 minute walk from Highbury and Islington Station) with 3 days a week in Central Office and 2 days from home. You will also be required to regularly make visits across our portfolio of services. Please be advised that unfortunately our central office does not have step free access.

Salary: £30,000

Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per role requirements. 

About the Role

We're hiring a People and Culture Coordinator to support in delivering safe, inclusive, and performance development culture, to support in providing accurate and timely generalist administration and systems support across the full employee lifecycle. You will act as the first point of contact for routine people and culture queries and will play an essential role in ensuring processes run smoothly, data remains accurate, and that colleagues receive a consistent and professional experience throughout their employment journey.

Key Responsibilities Include:

• Manage the end to end lifecycle support for employees including recruitment, onboarding, learning and development, starters, contractual changes, variations, leaver processing, and DBS updates.
• Maintain accurate and up-to-date employee records.
• Respond to routine lifecycle queries.
• Support in preparation and submission of payroll-relevant information in line with required timelines.
• Carry out routine data accuracy checks and highlight anomalies or system issues to relevant people.
• Maintain compliance logs including DBS, right to work, training logs, and other document tracking.
• Work collaboratively with the wider P&C team to support with ad hoc projects and tasks.

About You

We're looking for someone who is detail oriented, organised, and proactive, with a high level of administrative skills, and confidence in working with systems and multiple streams of information. You will be clear in your communication style, able to build trusting relations with existing staff and external stakeholders. You will be able to remain calm in a fast paced environment, and open to change and flexible in your approach, able to learn new systems and processes with ease and work at a fast pace. We further look for:

• Experience providing customer-focused support within an office or people-centred environment
• Experience in handling sensitive or confidential information with professionalism
• IT Proficiency, ability to learn new software programs, advanced knowledge in Microsoft, including Word, Excel, and Outlook.
• Excellent communication skills both written and oral including relationship building
• Familiarity with general office systems and processes
• Understanding of the importance of accurate record-keeping and data confidentiality
• Ability and willingness to attend regular visits to our different service locations
• Proactive nature, with the ability to problem solve and identify when to escalate matters
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Desirable Criteria includes:

• Experience coordinating administrative workflows or projects
• Experience working within a People and Culture/HR environment
• Experience using HR, ATS and Learning systems
• Working knowledge and understanding of HR procedures and basic employment law practices
• Proven experience in a similar role and/or taking on similar level responsibilities.
• Experience in coaching and advising managers and colleagues in areas such as employee relations activities across the full lifecycle, performance management, absence management, and other alike areas
• CIPD Qualification Level 3 (or willingness to work towards a relevant qualification)

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

For Recruitment related enquiries, or if you need support with making your application for example due to learning needs or a disability, please email recruitment@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.