Job Description
Role: Credit Control Executive
Location: Old Trafford, Manchester
Hours: 11am- 8pm Mon-Friday
Salary: £26,500 base - £32,000 OTE
Responsible to: Head of Credit Control
Internal relationships: Sales, ABC, Client Services and Client Support teams
Responsibilities:
- Providing a first-class experience to each client
- Liaising with clients in relation to outstanding invoices/queries
- Managing any defaulted direct debit/credit card payments
- Getting the best possible result from your client base, whilst aiming to excel against KPIs
Skills, knowledge and experience required:
- Excellent customer service skills
- Ability to work independently and as part of a team
- Confident and professional manner
- Fast thinker and decision maker with excellent attention to detail
- Strong skills in communication, analysis and Microsoft Excel
Benefits
- Competitive salary and rewards
- Career development and progression directly linked to your performance
- All expenses paid company events in sought after venues
- Birthday time off to celebrate
- On-site barber and beautician
- Creative, spacious offices with breakout areas and bar
- Fundraising initiatives for our registered charity – the PHMG Foundation
- Cycle to work scheme
- Smart pension scheme following a three-month probationary period
About PHMG:
This commitment to doing things differently inspired our journey, starting back in 1998 in the UK. We saw the need for a fresh approach to audio branding, one that harmonizes creativity, technology, and results. Today we serve over 37,000 clients across 50+ countries, helping businesses to elevate their brand and customer experience by embracing the power of sound.
Our prestigious client list includes global giants like Coca-Cola, Samsung, Adidas, and Audi. But it’s not just about the big names; we also pride ourselves on supporting SMEs across virtually every sector, providing each with world-class audio branding solutions.
For those with the talent, drive, and ambition, PHMG offers a vibrant workplace with over 800 colleagues across six global offices. Here, you’ll collaborate with some of the brightest minds in the industry, all united by a passion for innovation and excellence.
Joining PHMG means becoming part of a company that values creativity, embraces diversity, and fosters professional growth. Sound good?
PHMG is the world’s leading audio branding agency, helping businesses across the globe sound as good as they look. Established over 25 years ago and headquartered in Manchester, with offices in Chicago and Phoenix, PHMG partners with more than 40,000 clients in over 50 countries worldwide.
Our team of 800+ specialists combines creative, technical and commercial expertise to deliver industry-leading results. From exclusive music composition and sonic logos to professionally written copy, voice production and on-hold marketing, we create powerful audio experiences that strengthen brand identity and drive measurable performance. We work with world-class voice artists and Grammy Award-winning talent to ensure every production reflects the quality and personality of our clients’ brands.
Proudly employee-owned, PHMG fosters a culture of accountability, ambition and shared success. Every team member contributes to our growth and benefits from it, creating a dynamic environment built for long-term achievement.
Recognised with prestigious awards including the King’s Award for Enterprise in International Trade and listings in The Sunday Times’ Best Companies to Work For, PHMG continues to set the global standard in audio branding, delivering creative excellence with commercial impact.