Job Description
Doing the right thing, even when nobody's watching? It's an iQ thing.
iQ is one of the UK's biggest providers of student accommodation, committed to giving our 34,000 students in 85 sites across 29 UK cities their best year yet.
Our site-based teams are bursting with independent thinkers and problem solvers who just love to make people's day.
Here's a bit about the role . . .
Our Assistant Manager is responsible for assisting in all aspects of running efficient, safe, and profitable sites whilst focusing on the company's key objective of giving our students their best year yet! This role is an amazing opportunity for an ambitious individual looking to really make an impact on our student's experience with IQ!
Being an Assistant Manager means making sure the students who stay with us always feel at home.
Key responsibilities:
- Supporting the creation of a positive and memorable experience for residents
- Completing administrative tasks including logging of maintenance requests, filing and preparing notices and working with our student management system – Starez
- Handling and resolving customer complaints with a patient and understanding approach
- Assisting with management of the team and deputising in the absence of the Operations manager
- Ensuring compliance in line with health and safety standards
What makes a great iQer?
First and foremost, we're looking for an energetic leader who thrives in a ‘get-stuff-done’ kind of environment. You won't mind rolling your sleeves up, with bags of enthusiasm and great communication skills.
You'll have some management experience, but that could be in a hotel, gym or restaurant for example, however, we're much more interested in your people skills, personality and potential.
What you'll get
In exchange, you'll receive great benefits, and the opportunity to work as part of a fun, supportive team in a business that's definitely going places.
Working at iQ is so much more than a job, it's the chance to carve out your future and build a career in a truly diverse and fun environment.
Want to know what it’s really like to work at iQ? Check us out on Glassdoor and hear directly from our people.
Ready to feel like you've got the best job ever? Apply Now!
iQ Student Accommodation is one of the largest providers of private purpose built student accommodation (PBSA) in the UK - owning and operating all 85 of its sites.
We offer a range of high-quality homes for students and put the student experience at the heart of our business in order to deliver residents their best year yet. We do this through a focus on student wellbeing and creating a sense of community in our sites through shared social and study spaces, free leisure facilities, gyms and a full programme of events.
We are one of the few providers to have staff and security teams on hand and on site around the clock.